Canopy Chicago Central Loop - Food & Beverage Director

We are looking for a spirited leader, passionate about hospitality and dedicated to their craft! As Director of Food & Beverage at Canopy by Hilton, you will steer the heart and soul of this upscale boutique hotel in Chicago’s Central Loop, activating the property’s vibrant public areas, overseeing a centrally located three-meal dining venue, compelling meeting and event spaces, in-room dining, and more. At Canopy, we see ourselves not simply as a place for hotel guests to rest and recharge, but as ambassadors to the greater community. We aim to offer thriving venues serving as neighborhood hangouts, featuring and promoting the vibrancy Chicago’s culinary and bar scene is so well known for!

In this role, you will drive sales through inspiring team members to achieve their best, strategic menu development and deployment, seasonal “pop ups” and activations, and keeping your finger on the pulse of what our guests, both in-house and beyond, are most craving. Cultivating a team-oriented culture in which all members feel seen, heard, and like contributing members of the organization is essential to delivering on these promises. You will be joining a team of gracious, enthusiastic, “can-do” minded individuals who live for lifting one another up and elevating the guest experience.

Key Skills/Responsibilities

• This position reports to the General Manager of the dual branded Canopy by Hilton and Hilton Garden Inn Chicago Central Loop. This position oversees Food & Beverage operations within the Hotel environment, including venues, banquets and catering, in-room dining, culinary, and bar operations.
• Organize, direct, and supervise all food and beverage employees and service through clear, concise, and compassionate oral and written communications across various disciplines and functions, including front of house restaurant, bar, and cafe service, culinary team members, banquet operations, and related.
• Steer, develop, execute, and manage all menu updates and developments, including costed recipes, prep sheets, order guides, training documentation, and related tools for all culinary meal periods, beverage menus, banquet and catering menus, in-room offerings, and marketplaces.
• Drive revenue and manage the bottom line through a thorough understanding of P&L statements, GL review, ordering, staffing/scheduling, inventory management, on-going training, and identifying areas for growth and continuous improvement. The position will take part in the creation of annual budgets and monthly reporting on financial results.
• Maintaining meticulous cleaning standards throughout the front and back of house areas is a must.
• Create “wow-worthy” catering and banquet events through maintaining and updating related operating supplies and displays, training and managing banquet teams, and collaborating with the Sales department to ensure an understanding of each party’s needs and priorities.
• Steer marketing efforts within the building’s “four walls” and through effective social and community marketing efforts.
• Collaborate with Hotel General Manager, Sales, Front Desk, Engineering, Housekeeping, and other related departments to ensure effective and harmonious communication and cultivate a “guest first” environment throughout departments and the greater building.
• Safeguard sensitive info, cash, and secure areas, all while representing the company with warmth, professionalism, and integrity.
• This position may at times offer opportunities for travel for company business. It is essential that this role manage every trip with care.
  
  

Education & Experience

• Minimum of 5 years’ leadership experience in hospitality or related field, with an associate’s, bachelor’s, or culinary degree.
• Extensive management experience in restaurant, bar, banquet, catering, room service, and kitchen operations.
• Experience in both standalone/independent restaurant operations and hotel food and beverage operations a plus.
• Required certifications: Food Handlers, Alcohol Awareness, CPR, and First Aid.
• Proficient with Windows, spreadsheets, word processing, and basic technology. Strong organizational skills a must.
• Effective communication, problem-solving, and decision-making skills under pressure.
• Skilled in budgeting, forecasting, labor management, and financial analysis.
• Skilled in both bar and culinary operations, including but not limited to menu development, training, and on-going education.
• Familiar with hotel operations, functions of each department, and industry trends.
• Maintains professional relationships and open communication with staff and other departments.
  
  

After An Initial Waiting Period, Those Hired Into Full Time Positions Are Eligible For a Competitive Benefits Package That Includes The Following:

• Paid Time Off
• Medical, Dental, and Vision Coverage
• 401k Retirement Plan
• Term Life and AD&D Insurance
• Employee Assistance Program
• Short-Term and Long-Term Disability Income
• Now offering Daily Pay! Ask your Recruiter for more details
  
  

Property Information:

Formerly the headquarters of the Chicago and Northwestern Railroad, the building features a dual-branded hotel with a 215-room Canopy by Hilton and a 135-room Hilton Garden Inn. A National Historic Landmark dating back to 1904, the property is located in the heart of downtown Chicago across the street from Willis Tower. Together the Dual branded property has a total of 350 rooms and suites. The first floor features two lobbies, a street facing three meal restaurant, guest amenities, and conference rooms. The 16th floor (rooftop) features an independent (third party) restaurant and lounge, Seville, by acclaimed Chef Fabio Viviani. Canopy by Hilton is an upscale, boutique-style hotel brand focused on locally inspired design, experiential food and beverage, neighborhood culture, and personalized hospitality.

Join our team as Food & Beverage Director!

Are you ready to lead the flavor parade? As Food & Beverage Director, you’ll keep every bite and sip delicious while making sure guests and team members have a blast. You’ll juggle budgets, boost sales, and inspire your crew—all while serving up smiles and top-notch eats. Sometimes, you’ll even put on the chef hat and get creative in the kitchen. If you love great food and great vibes, this is your starring role!

KEY SKILLS/RESPONSIBILITIES

• Meal Mastermind: Organize, direct, and supervise all food and beverage prep and service—from Restaurant to Banquets—using standardized recipes for delicious, picture-perfect dishes.
• Cleanliness Captain: Keep every corner spotless, sanitized, and safe, while slashing waste and boosting efficiency.
• Menu & Event Maestro: Dream up memorable meals and events, guiding the Chef on pricing and setups for wow-worthy banquets.
• Operations Overlord: Lead kitchen staff, manage every outlet, and create show-stopping displays to keep things running smooth.
• Trust Champion: Safeguard sensitive info, cash, and secure areas, all while repping the company with warmth, professionalism, and rock-solid integrity.
• Road Warrior: Hit the road safely for company business, handling every trip with care.
  
  

EDUCATION & EXPERIENCE

• Minimum of 5 years’ progressive experience in hospitality or related field, with an associate’s, bachelor’s, or culinary degree.
• Required certifications: Food Handlers, Alcohol Awareness, CPR, and First Aid.
• Proficient with Windows, spreadsheets, word processing, and basic technology.
• Extensive management experience in restaurant, bar, banquet, catering, room service, and kitchen operations.
• Strong communication, problem-solving, and decision-making skills under pressure.
• Skilled in budgeting, forecasting, labor management, and financial analysis.
• Familiar with hotel operations, functions of each department, and industry trends.
• Maintains professional relationships and open communication with staff and other departments.
  
  

After An Initial Waiting Period, Those Hired Into Full Time Positions Are Eligible For a Competitive Benefits Package That Includes The Following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  
  

Property Information:

Formerly the headquarters of the Chicago and Northwestern Railroad, the building features a dual-branded hotel with a 135-room Hilton Garden Inn and a 215-room Canopy by Hilton. A National Historic Landmark dating back to 1904, the property is located in the heart of downtown Chicago across the street from Willis Tower. Together the Dual branded property has a total of 350 rooms and suites. The first floor will feature lobbies, amenities, and conference rooms. The existing 15th floor will be modified with its roof removed in its entirety to build a new 16th floor space with an independent restaurant / lounge. The project will also consist of renovating six elevators, as well as the addition of a seventh.

Application deadline for Colorado positions: We are looking for a spirited leader, passionate about hospitality and dedicated to their craft! As Director of Food & Beverage at Canopy by Hilton, you will steer the heart and soul of this upscale boutique hotel in Chicago’s Central Loop, activating the property’s vibrant public areas, overseeing a centrally located three-meal dining venue, compelling meeting and event spaces, in-room dining, and more. At Canopy, we see ourselves not simply as a place for hotel guests to rest and recharge, but as ambassadors to the greater community. We aim to offer thriving venues serving as neighborhood hangouts, featuring and promoting the vibrancy Chicago’s culinary and bar scene is so well known for! In this role, you will drive sales through inspiring team members to achieve their best, strategic menu development and deployment, seasonal “pop ups” and activations, and keeping your finger on the pulse of what our guests, both in-house and beyond, are most craving. Cultivating a team-oriented culture in which all members feel seen, heard, and like contributing members of the organization is essential to delivering on these promises. You will be joining a team of gracious, enthusiastic, “can-do” minded individuals who live for lifting one another up and elevating the guest experience. KEY SKILLS/RESPONSIBILITIES

• This position reports to the General Manager of the dual branded Canopy by Hilton and Hilton Garden Inn Chicago Central Loop. This position oversees Food & Beverage operations within the Hotel environment, including venues, banquets and catering, in-room dining, culinary, and bar operations.
• Organize, direct, and supervise all food and beverage employees and service through clear, concise, and compassionate oral and written communications across various disciplines and functions, including front of house restaurant, bar, and cafe service, culinary team members, banquet operations, and related.
• Steer, develop, execute, and manage all menu updates and developments, including costed recipes, prep sheets, order guides, training documentation, and related tools for all culinary meal periods, beverage menus, banquet and catering menus, in-room offerings, and marketplaces.
• Drive revenue and manage the bottom line through a thorough understanding of P&L statements, GL review, ordering, staffing/scheduling, inventory management, on-going training, and identifying areas for growth and continuous improvement. The position will take part in the creation of annual budgets and monthly reporting on financial results.
• Maintaining meticulous cleaning standards throughout the front and back of house areas is a must.
• Create “wow-worthy” catering and banquet events through maintaining and updating related operating supplies and displays, training and managing banquet teams, and collaborating with the Sales department to ensure an understanding of each party’s needs and priorities.
• Steer marketing efforts within the building’s “four walls” and through effective social and community marketing efforts.
• Collaborate with Hotel General Manager, Sales, Front Desk, Engineering, Housekeeping, and other related departments to ensure effective and harmonious communication and cultivate a “guest first” environment throughout departments and the greater building.
• Safeguard sensitive info, cash, and secure areas, all while representing the company with warmth, professionalism, and integrity.
• This position may at times offer opportunities for travel for company business. It is essential that this role manage every trip with care. EDUCATION & EXPERIENCE
• Minimum of 5 years’ leadership experience in hospitality or related field, with an associate’s, bachelor’s, or culinary degree.
• Extensive management experience in restaurant, bar, banquet, catering, room service, and kitchen operations.
• Experience in both standalone/independent restaurant operations and hotel food and beverage operations a plus.
• Required certifications: Food Handlers, Alcohol Awareness, CPR, and First Aid.
• Proficient with Windows, spreadsheets, word processing, and basic technology. Strong organizational skills a must.
• Effective communication, problem-solving, and decision-making skills under pressure.
• Skilled in budgeting, forecasting, labor management, and financial analysis.
• Skilled in both bar and culinary operations, including but not limited to menu development, training, and on-going education.
• Familiar with hotel operations, functions of each department, and industry trends.
• Maintains professional relationships and open communication with staff and other departments. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
• Paid Time Off
• Medical, Dental, and Vision Coverage
• 401k Retirement Plan
• Term Life and AD&D Insurance
• Employee Assistance Program
• Short-Term and Long-Term Disability Income
• Now offering Daily Pay! Ask your Recruiter for more details PROPERTY INFORMATION: Formerly the headquarters of the Chicago and Northwestern Railroad, the building features a dual-branded hotel with a 215-room Canopy by Hilton and a 135-room Hilton Garden Inn. A National Historic Landmark dating back to 1904, the property is located in the heart of downtown Chicago across the street from Willis Tower. Together the Dual branded property has a total of 350 rooms and suites. The first floor features two lobbies, a street facing three meal restaurant, guest amenities, and conference rooms. The 16th floor (rooftop) features an independent (third party) restaurant and lounge, Seville, by acclaimed Chef Fabio Viviani. Canopy by Hilton is an upscale, boutique-style hotel brand focused on locally inspired design, experiential food and beverage, neighborhood culture, and personalized hospitality.