What are the responsibilities and job description for the AC Hotel Oklahoma City Bricktown - Front Desk Agent position at Aimbridge Hospitality?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Modern Boutique Hotel in OKC's Bricktown. Refine your traveling experience at AC Hotel Oklahoma City Bricktown. Our boutique hotel in Oklahoma City combines modern conveniences with subtle sophistication for a completely elevated stay. Every element of our hotel is infused with the European soul and Spanish roots that embody our philosophy. Our spacious hotel rooms are thoughtfully designed with free Wi-Fi, Smart HDTVs with streaming capabilities, mini-fridges and deluxe bedding. Step outside our doors and venture out in Bricktown, Oklahoma Citys booming entertainment district. Explore this historic area by floating down the Bricktown Canal on a water taxi, explore the Young Family Athletic Center and find several museums, shops and restaurants. Return to the AC Lounge for craft beer, signature cocktails and Spanish inspired small plates. After an eventful day in downtown Oklahoma City retreat to your guest room for ultimate solace. Whatever brings you to Oklahoma City discover the comforts you crave at AC Hotel Oklahoma City Bricktown. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Modern Boutique Hotel in OKC's Bricktown. Refine your traveling experience at AC Hotel Oklahoma City Bricktown. Our boutique hotel in Oklahoma City combines modern conveniences with subtle sophistication for a completely elevated stay. Every element of our hotel is infused with the European soul and Spanish roots that embody our philosophy. Our spacious hotel rooms are thoughtfully designed with free Wi-Fi, Smart HDTVs with streaming capabilities, mini-fridges and deluxe bedding. Step outside our doors and venture out in Bricktown, Oklahoma Citys booming entertainment district. Explore this historic area by floating down the Bricktown Canal on a water taxi, explore the Young Family Athletic Center and find several museums, shops and restaurants. Return to the AC Lounge for craft beer, signature cocktails and Spanish inspired small plates. After an eventful day in downtown Oklahoma City retreat to your guest room for ultimate solace. Whatever brings you to Oklahoma City discover the comforts you crave at AC Hotel Oklahoma City Bricktown. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!