What are the responsibilities and job description for the Courtyard Salt Lake City Airport - Front Desk Agent position at Aimbridge Hospitality and Careers?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
The Courtyard Salt Lake City Airport is located along I-80 just one exit west of the SLC terminal and provides a free 24-hour shuttle. With stylish guest rooms with free WiFi, 1,040 sq. ft. of meeting space and onsite Bistro bar, business trips are a breeze at our SLC hotel. Each of our modern rooms features a flat-screen TV, ergonomic work area and free WiFi. Select rooms even have private balconies. Guests enjoy amenities like our refreshing lobby with fireplace and media pods, perfect for mingling or getting work done. Travel is easy, thanks to our location near Salt Palace Convention Center, historic Temple Square, downtown and other attractions including Miller Motorsports Park and Rocky Mountain Raceway. As at TripAdvisor award winner for our friendly service and convenient perks, we’re top-rated among Salt Lake City Airport hotels.
Application deadline for Colorado positions: