Demo

OPWDD Administrative Specialist

AIM Independent Living Center
Elmira, NY Full Time
POSTED ON 5/31/2026
AVAILABLE BEFORE 7/31/2026
AIM is seeking a Fiscal Intermediary (FI) Electronic Visit Verification (EVV) and Reimbursement Specialist to join our mission-driven organization. Our growing team is offering a full benefits package that includes: 
 Paid Training
 Medical, Dental, Vision Insurance Options
 Life insurance 
 403(b) with matching 
 Generous Paid Time Off and a culture of work/life balance

Position Snapshot:  The EVV and Reimbursement Specialist supports processing Electronic Visit Verification (EVV)mileage and Self Direction Budget reimbursements, auditing for compliance/regulatory components, printing, scanning, mailing, filing, data entry, and review of service documentation to ensure record-keeping requirements.  

Essential Functions:

  • Responsible for receiving and submitting reimbursements and invoices per individual self-direction budgets per the program’s platform (such as eVero, or other identified application). Screening for potential overlap of services, such as Medical Transportation. 
  • Receives, reviews, and submits Self Direction budget expenses and line items for IDGS, OTPS, Family Reimbursed Respite, Paid Neighbor, Live-In Caregiver, and any other OPWDD budget-approved line items using the program’s platform as needed. 
  • Compare reimbursements to the current approved budget for allowable service/reimbursements using program applications and systems. 
  • Completes daily review of EVV issues and returns service documentation to staff for follow-up when there are missed punches/missing start/stop times or other timekeeping errors. 
  • Provides support to staff on the proper punch-in/out and session start/stop process, along with steps for completing missing documentation as needed. 
  • Prepares and distributes EVV error timesheets/documents and communicates with self-hire staff to send, receive and verify documentation. 
  • Processes signed/received EVV error timesheets/documents and resolves EVVs in applicable programs for timely payroll and billing.
  • Provides technical assistance to staff, individuals, and their families as needed regarding program applications. 
  • Interacts with FI team, self-hire staff, program individuals/natural supports, and Finance Department staff, providing quality customer service. 
  • Assists with mailing, scanning, filing, organization, and covers the office reception as needed, answering the door, redirecting calls, etc. 

Education & Experience:

  • 1 years in an administrative, accounting/finance, and/or human services related support position preferably in a not for profit, or
  • Any combination of education and experience that provide the knowledge, skills, and ability necessary to perform the essential functions of this position to the satisfaction of AIM’s CEO.
  • Adequate computer skills with basic competencies in Microsoft Excel, Word, PowerPoint, and Outlook.  Excellent word processing, database, and file management skills.  
  • Excellent client service skills and superior telephone manner.   Excellent interpersonal skills are helpful.

A full job description will be distributed to all candidates that are recruited for interviews. 

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Salary : $17 - $18

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