What are the responsibilities and job description for the Remote Veteran Client Support Specialist position at AIL?
AO Globe Life is hiring veterans, prior service members, and military spouses who want to continue making an impact in a flexible, remote career.
In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help families make informed decisions—while building a long-term career.
What You’ll Be Doing
Meet with clients virtually using Zoom
Walk individuals and families through available programs
Answer questions and guide clients through next steps
Support clients through onboarding and ongoing communication
Assist with account updates and general client support
Maintain simple digital records and documentation
Participate in training and team development sessions
Why Veterans Apply
100% remote — work from anywhere in the U.S.
Flexible scheduling
Mission-driven work focused on helping others
Clients have already requested to be contacted
Strong team environment built on accountability and support
Clear path into leadership and mentorship roles
Ongoing training and professional development
What You’ll Need
Must be authorized to work in the United States
Veteran, prior service, or military spouse background preferred
Strong communication and leadership skills
Comfortable working independently in a remote environment
Laptop or computer with camera reliable internet
About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.
Salary : $95,000 - $115,000