What are the responsibilities and job description for the Remote Client Services Associate position at AIL?
Position Overview
AO Globe Life is looking for a Client Coverage Specialist to help individuals and families understand insurance coverage designed to support their financial protection. In this remote role, you will connect with prospective clients, conduct virtual needs-based conversations, and explain life, accident, and supplemental health insurance options.
You will receive warm leads, structured training, daily mentorship, and the resources needed to grow in a client-focused career.
Responsibilities
Work with prospective clients from company-provided warm leads
Schedule and conduct virtual consultations
Learn about client needs, goals, and coverage questions
Explain life, supplemental health, and accident insurance options
Help clients understand benefits and available services
Follow up consistently to provide an excellent client experience
Keep organized and accurate communication records
Participate in ongoing training and performance coaching
What We Offer
100% remote work environment
Warm leads supplied by the company
Weekly paychecks
Unlimited earning potential
Medical premium reimbursement
Comprehensive online training
Daily coaching and mentorship
Performance incentive opportunities
No business overhead expenses
OPEIU Local 277 union representation
Career advancement potential with a stable organization serving clients for 70 years
Qualifications
Strong communication and listening skills
Customer-focused, professional approach
Attention to detail and dependable follow-through
Comfortable working with technology and virtual systems
Self-motivated and goal-oriented
Able to work independently and within a team environment
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
Salary : $90,000 - $119,981