What are the responsibilities and job description for the Member Services Representative position at AIL?
Support members. Build relationships. Grow your career from home.
AO Globe Life is growing its remote Member Services team and is looking for driven professionals who enjoy helping people understand their benefit and insurance options.
As a Member Services Representative, you will work with provided warm leads, schedule client appointments, and help individuals and families navigate life, supplemental health, and accident insurance choices.
Position Responsibilities
Build rapport with prospective clients and members
Schedule virtual consultations
Conduct needs-based conversations
Explain benefit options in a clear, professional way
Follow up to answer questions and provide support
Participate in training, coaching, and team development
Why This Opportunity?
100% remote work
Warm leads provided
Weekly paychecks
Unlimited earning potential
Medical premium reimbursement
Accessible online training
Continuous leadership support
Performance incentives
No overhead expenses
OPEIU Local 277 union representation
Established organization with 70 years of member service
Ideal Background
Customer service, sales, leadership, or client-relations experience
Clear and professional communication
Strong listening ability
Reliable follow-through
Detail orientation
Comfort working with online tools and systems
Salary : $90,000 - $119,981