What are the responsibilities and job description for the Patient Access Specialist, Full Time position at Aiken Regional Medical Centers?
Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease.
Position Description:
This position is responsible for greeting, collecting and processing all non-scheduled patients to gather the necessary demographic information required in accordance with all regulations and hospital policies to provide care for the patients, procure reimbursement verification from third parties and maintain records appropriately.
Duties:
- Displays excellent customer service skills while interacting with customers via phone, e-mail, correspondence or in person.
- Ability to explain all required forms inherent to the registration process. i.e.; Living Will, MSP questionnaire, financial authorization, Search America release, etc.
- Demonstrates the ability to utilize all types of office equipment such as fax machine, scanner, copier, embosser, etc.
- Demonstrates a good understanding of Insurance processing requirements i.e.; (verification, authorization, terms, requirements and regulations).
- Other duties and responsibilities as assigned.
Benefit Highlights
- Unlimited Employee Referral Bonus Program
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- Tuition/Certification Reimbursement after 6 months
- Culture of Excellence – Employee Recognition program
- Challenging and rewarding work environment
- Clinical Nursing Ladder opportunities
- SoFi student loan refinancing program
- 401(K) with company match and discounted stock plan
- Career development opportunities within UHS and its 300 Subsidiaries!
- More information is available on our Benefits Guest Website: uhsguest.com
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Requirements:
- Associate degree in business or related major required. Equivalent office experience may be considered in lieu of degree.
- Minimum of two (2) years experience in a health care facility or equivalent position.
- CPI required for staff who work in FED or obtained within 90 days.
- Medical Terminology (Basic), Phone etiquette, Microsoft excel, good mathematical skills, detail oriented. Knowledge of insurance processing requirements (auth, verification, terms, and regulations), analytical skills.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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