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Client Care Specialist 2

AIDS Healthcare Foundation
Brooklyn, NY Full Time
POSTED ON 5/12/2026 CLOSED ON 6/11/2026

What are the responsibilities and job description for the Client Care Specialist 2 position at AIDS Healthcare Foundation?

Who We Are

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s Core Values Are

  • Patient-Centered
  • Value Employees
  • Respect for Diversity
  • Nimble
  • Fight for What’s Right

STILL INTERESTED? Please continue!

Work Schedule as follows: Tuesday, Wednesday, Thursday & Friday 11am - 7pm and Saturday 12pm - 7pm

YOUR CONTRIBUTION TO OUR SUCCESS!

A Client Care Specialist 2 (CCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, CCS2s play a pivotal role in

ensuring that our combined healthcare and wellness center operates seamlessly and that our patients receive the best client experience and the highest standard of care. A CCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. What a versatile skill set and dedication to seamlessly transitioning between clinical, HIV/STD testing, administrative, and front office roles, CCS2s contribute to a positive patient experience, fostering trust and loyalty. You will be a passionate advocate for our top initiatives.

A CCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. What a versatile skill set and dedication to seamlessly transitioning between clinical, HIV/STD testing, administrative, and front office roles, CCS2s contribute to a positive patient experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a CCS2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The CCS2 will work as a part of a close-knit team to go above and beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing

medical assistant clinical functions including phlebotomy, HIV/STD testing and performing administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage. By actively participating in cross-functional rotations, and promoting adaptability, they will be developed across multiple healthcare and wellness center functions, and their commitment to collaborating with other AHF employees and departments will reinforce AHF's reputation as a trusted healthcare provider dedicated to providing compassionate, high-quality care and

upholding our organization's mission and values.

Want to know what it's like to be a Client Care Specialist 2 at AHF? Watch this quick video: Client Care Specialist 2 !

Licenses/ Certifications: Valid Medical Assistant Certifcate or Diploma, National MA licenses preferred.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Salary : $25

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