What are the responsibilities and job description for the Universal Worker position at AID Upstate?
JOIN OUR TEAM
With over 35 years of service, AID Upstate is the only provider of comprehensive HIV care, prevention, and supportive services in our area, serving Greenville, Anderson, Pickens, and Oconee Counties. We provide support for the whole person—medical care, case management, prevention, and housing. Through our supportive housing program, The Laurel, we offer a safe, stable, and caring environment for individuals who need assistance in daily living.
We are currently seeking a Universal Worker to join our dedicated team at The Laurel. In this role, you will provide essential support and supervision for residents in our 10-bed housing facility, helping maintain a safe, clean, and compassionate living environment.
Please note that the schedule for this role is our 3rd shift weekday Universal Worker, which is Tuesday-Saturday, 12 am-8 am.
Here is some of what you can expect in this role:
Participate as a key team member in providing supportive housing services, including lodging, meals, and basic supervision.
Arrive on time for all scheduled shifts and remain on-site for the full duration of your shift.
Receive report and keys from the previous staff member and review the Daily Log to ensure continuity of care.
Oversee residents’ participation in Activities for Community Living as needed.
Prepare, serve, and clean up meals according to the posted menu.
Maintain a clean, orderly environment by cleaning common areas and ensuring proper upkeep of the facility.
Document incidents using the Accident/Incident Report Form and complete required checklists.
Maintain confidentiality in accordance with AID Upstate’s policies and HIPAA standards, both on and off duty.
Follow all emergency, security, and disaster procedures as outlined in agency protocols.
Update the next shift, turn over keys, and complete clock-out procedures.
And here is what you can expect from AID Upstate:
A mission-driven work environment dedicated to improving the quality of life for individuals in need of supportive housing.
A diverse, compassionate, and supportive team that values collaboration and service.
Comprehensive training on agency policies, confidentiality, and emergency procedures.
Opportunities to contribute meaningfully to an organization that has served our community for more than three decades.
What you will need:
High School Diploma or GED equivalent.
Valid South Carolina driver’s license.
Ability to perform the physical demands of the role, including standing for sustained periods, lifting up to 50 pounds occasionally, and performing cleaning and meal service duties.
No specific prior experience is required—training will be provided.
Basic familiarity with Microsoft programs is a plus.
Commitment to confidentiality, professionalism, and resident well-being.
At AID Upstate, we’re committed to fostering a respectful, supportive, and welcoming environment for our staff, patients, and community. For more than 35 years, we’ve worked to prevent and treat HIV/AIDS while ensuring every person we serve feels valued, cared for, and empowered to thrive. We believe a positive, compassionate workplace culture—where every voice is respected and authenticity is encouraged—is essential to the health of our organization and the communities we serve. Learn more about our ongoing commitment to a respectful and supportive community on our website.