What are the responsibilities and job description for the RMA Technician position at AIC Inc.?
Company Description
AIC Inc. is a leading provider of both standard OTS (off-the-shelf) and OEM/ODM server and storage solutions. With over 25 years of industry experience, AIC offers highly flexible and configurable products designed with expert in-house capabilities. Headquartered in Taiwan, AIC has offices and operations worldwide, including in the United States, Asia, and Europe.
Role Description
This is a full-time on-site role for an RMA Technician located in City of Industry, CA. The RMA Technician will be responsible for diagnosing and troubleshooting technical issues, testing and repairing returned products, maintaining accurate records of repairs, and collaborating with other technical teams to resolve issues efficiently.
Qualifications
- Experience in diagnosing and troubleshooting technical issues
- familiar with test script coding and testing philosophy
- Testing and repair skills for electronic products
- Ability to maintain detailed records of repairs
- Collaborative and team-oriented approach to problem-solving
- Knowledge of server and storage solutions is a plus
- Strong attention to detail and organizational skills
- Technical certification or relevant experience in electronics
Annual salary $60K-$65K.
Salary : $60,000 - $65,000