What are the responsibilities and job description for the Loss Prevention Customer Service Associa position at AI?
TJ Maxx At TJX Companies, every day brings new opportunities for growth,
exploration, and achievement. You?ll be part of our vibrant team that
embraces diversity, fosters collaboration, and prioritizes your
development. Whether you?re working in our four global Home Offices,
Distribution Centers or Retail Stores?TJ Maxx, Marshalls, Homegoods,
Homesense, Sierra, Winners, and TK Maxx, you?ll find abundant
opportunities to learn, thrive, and make an impact. Come join our TJX
family?a Fortune 100 company and the world?s leading off-price retailer.
Job Description: Opportunity: Grow Your Career Supports a positive
customer shopping experience and maintains a strong store partnership
with store teams and Loss Prevention. Understands operational procedures
and deters acts of dishonesty within established customer service
guidelines. Provides timely, courteous and knowledgeable service to
customers Engages customers, providing support and creating a positive
shopping environment Provides an effective deterrent to theft through
customer engagement and a professional and knowledgeable presence
Observes accurate checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss
Prevention Maintains an effective partnership with Store Management and
Loss Prevention to accomplish work assignments and overall goals and
objectives. Coordinates and completes shrink-related activities in
partnership with Store Management Supports and participates in store
shrink reduction goals and programs Promotes a culture of honesty and
integrity; maintains confidentiality Encourages Associate use of shrink
reduction resources Promotes safety awareness and supports maintenance
of a safe environment Follows through on commitments; accomplishes goals
with minimum supervision Adheres to all labor laws, policies, and
procedures Performs other duties as assigned Who We?re Looking For: You.
Excellent communication skills and good judgment Ability to respond
appropriately to changes in direction or unexpected situations Standout
colleague, working effectively with peers and supervisors to accomplish
tasks Able to work a flexible schedule to support business needs 0-2
years retail or security experience Benefits include: Associate
discount; EAP; smoking cessation; bereavement; 401(k) Associate
contributions; child care & cell phone discounts; pet & legal insurance;
credit union; referral bonuses. Those who meet service or hours
requirements are also eligible for: 401(k) match; medical/dental/vision;
HSA; health care FSA; life insurance; short/long term disability; paid
parental leave; paid holidays/vacation/sick; auto/home insurance
discounts; scholarship program; adoption assistance. All benefits are
provided in accordance with and subject to the terms of the applicable
plan or program and may change from time to time. Contact your TJX
representative for more information. In addition to our open door policy
and supportive work environment, we also strive to provide a competitive
salary and benefits package. TJX considers all applicants for employment
without regard to race, color, religion, gender, sexual orientation,
national origin, age, disability, gender identity and expression,
marital or military status, or based on any individual\'s status in any
group or class protected by applicable federal, state, or local law. TJX
also provides reasonable accommodations to qualified individuals with
disabilities in accordance with the Americans with Disabilities Act and
applicable state and local law. Applicants with arrest or conviction
records will be considered for employment.
exploration, and achievement. You?ll be part of our vibrant team that
embraces diversity, fosters collaboration, and prioritizes your
development. Whether you?re working in our four global Home Offices,
Distribution Centers or Retail Stores?TJ Maxx, Marshalls, Homegoods,
Homesense, Sierra, Winners, and TK Maxx, you?ll find abundant
opportunities to learn, thrive, and make an impact. Come join our TJX
family?a Fortune 100 company and the world?s leading off-price retailer.
Job Description: Opportunity: Grow Your Career Supports a positive
customer shopping experience and maintains a strong store partnership
with store teams and Loss Prevention. Understands operational procedures
and deters acts of dishonesty within established customer service
guidelines. Provides timely, courteous and knowledgeable service to
customers Engages customers, providing support and creating a positive
shopping environment Provides an effective deterrent to theft through
customer engagement and a professional and knowledgeable presence
Observes accurate checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss
Prevention Maintains an effective partnership with Store Management and
Loss Prevention to accomplish work assignments and overall goals and
objectives. Coordinates and completes shrink-related activities in
partnership with Store Management Supports and participates in store
shrink reduction goals and programs Promotes a culture of honesty and
integrity; maintains confidentiality Encourages Associate use of shrink
reduction resources Promotes safety awareness and supports maintenance
of a safe environment Follows through on commitments; accomplishes goals
with minimum supervision Adheres to all labor laws, policies, and
procedures Performs other duties as assigned Who We?re Looking For: You.
Excellent communication skills and good judgment Ability to respond
appropriately to changes in direction or unexpected situations Standout
colleague, working effectively with peers and supervisors to accomplish
tasks Able to work a flexible schedule to support business needs 0-2
years retail or security experience Benefits include: Associate
discount; EAP; smoking cessation; bereavement; 401(k) Associate
contributions; child care & cell phone discounts; pet & legal insurance;
credit union; referral bonuses. Those who meet service or hours
requirements are also eligible for: 401(k) match; medical/dental/vision;
HSA; health care FSA; life insurance; short/long term disability; paid
parental leave; paid holidays/vacation/sick; auto/home insurance
discounts; scholarship program; adoption assistance. All benefits are
provided in accordance with and subject to the terms of the applicable
plan or program and may change from time to time. Contact your TJX
representative for more information. In addition to our open door policy
and supportive work environment, we also strive to provide a competitive
salary and benefits package. TJX considers all applicants for employment
without regard to race, color, religion, gender, sexual orientation,
national origin, age, disability, gender identity and expression,
marital or military status, or based on any individual\'s status in any
group or class protected by applicable federal, state, or local law. TJX
also provides reasonable accommodations to qualified individuals with
disabilities in accordance with the Americans with Disabilities Act and
applicable state and local law. Applicants with arrest or conviction
records will be considered for employment.