What are the responsibilities and job description for the Customer Experience Associate position at AI Jobs?
Role : Customer Experience Associate
📍 Location: Phoenix, Arizona, United States
🏢 AI JOBS is hiring for one of the global players in the furniture and home furnishings industry.
About the Role
As a Customer Experience Associate, you’ll be the face of the store — transforming every guest visit into a personalized shopping experience. You’ll inspire customers with expert guidance on furniture styles, design ideas, and lifestyle solutions while building lasting relationships that turn first-time visitors into loyal customers.
This is an excellent opportunity for an ambitious, customer-focused sales professional who thrives in a fast-paced, performance-driven retail environment.
Key Responsibilities
- Deliver world-class service by creating a welcoming and engaging shopping experience for every guest.
- Actively build relationships with customers, guiding them through design choices and product selections.
- Accurately process sales transactions and assist customers with credit and financing options.
- Resolve customer concerns professionally and effectively.
- Support daily store operations — including opening/closing procedures, cash handling, and documentation.
- Contribute to inventory management, product placement, and loss prevention initiatives.
- Meet and exceed individual and store sales goals while aligning with key performance indicators (KPIs).
- Collaborate with team members and management to maintain store presentation and operational excellence.
What We Offer
- Competitive base pay with uncapped incentive potential.
- Health, dental, and vision insurance.
- Employee discounts (10%–30% on products).
- Life and Disability Insurance.
- Flexible Spending Account (FSA).
- 401(k) with company match.
- Paid Time Off, holidays, and paid birthday leave.
- Weekly pay and growth opportunities through career development programs.
Apply Now!