What are the responsibilities and job description for the Client Service Representative position at AHP - NEVADA LLC?
Description
We are seeking a seasoned and compassionate Client Service Representative (CSR) with proven veterinary front-desk experience to join our The Ark Animal Clinic. This role is designed for a confident, service-driven professional who excels in a fast-paced medical environment, leads by example, and is committed to delivering a consistently exceptional client experience at every interaction. This is a full time or part time position.
What We Offer
- Competitive compensation based on experience, $15-18/hour
- Opportunities for professional growth and leadership development
- A supportive, team-oriented work environment
- Employee pet care benefits and discounts
- Group health, dental, and vision insurance with company contribution
- 401(k) with company matching
- Paid time off
Key Responsibilities
- Connect patients to doctors
- Deliver consistent, high-quality client experiences
- Serve as a role model for professionalism, empathy, and hospital standards
- Maintain accurate medical records, client communication, and payment processing
- Uphold hospital policies, procedures, and culture
Qualifications
- 1 year of experience as a Client Service Representative in a professional setting preferred
- Excellent communication, organizational, and problem-solving skills
- Ability to multitask and remain calm in a busy, emotionally charged environment
- Strong computer skills and experience with practice management software
- A positive attitude, strong work ethic, and commitment to teamwork
Apply today to join a team dedicated to excellence in veterinary medicine and client experience.
Salary : $15 - $18