What are the responsibilities and job description for the Administrative Support position at Ahlers Meals?
Who We Are
Ahlers Meals is one of the original, privately-owned, state-contracted home-delivered meal providers in Ohio. For over 30 years, we've delivered millions of nutritious meals to individuals who are aging or living with disabilities. Our mission is to promote health, independence, and dignity by offering high-quality, ready-to-eat meals right to our clients' doors. With a selection of over 200 items—including breakfast, lunch, dinner, sides, and beverages—we prioritize variety, quality, and customer satisfaction.
Key Responsibilities:
- Answer incoming phone calls and assist clients.
- Support the new client intake process, including digital documentation
- Coordinate and assist with billing
- Guide clients in selecting meals according to their plan allotment
- Maintain organized electronic records using Gmail, Microsoft Office, and Adobe
- Communicate with caseworkers to confirm accurate and timely meal deliveries
Qualifications:
- Strong organizational and communication skills
- Ability to follow instructions and work independently
- Proficient in Microsoft Suite and Gmail
- Customer service or administrative experience preferred
- Familiarity with Medicaid or Ohio Home Care Waiver services a plus
Why Join Ahlers Meals?
- Competitive starting wage: $16.00/hour (commensurate with experience)
- Subsidized health insurance
- Monthly attendance bonus
- Annual performance-based bonus
- Paid time off and paid holidays
- Retirement plan with 3% employer match
- Optional supplemental insurance
- Monday–Friday schedule (No weekends)
- Opportunities for growth and advancement
We invite you to apply if you are looking for an opportunity to contribute to a dynamic team while developing your administrative skills in a supportive environment.
Pay: From $16.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Ability to Commute:
- Vandalia, OH 45377 (Required)
Work Location: In person
Salary : $16