What are the responsibilities and job description for the Warehouse & Fulfillment Specialist position at AHLEM?
Warehouse & Fulfillment Specialist
Location: Los Angeles, CA
Job Type: Full-Time
Expected Start Date: 07/13/2026
About the Company
AHLEM, founded in 2014 by designer Ahlem Manai-Platt, embodies a vision rooted in early 20th century Bauhaus design principles with a focus on artisanal expertise. Influenced by its founder's background, AHLEM is dedicated to a simple vision: to deliver a high-quality product with a sustainable approach. With premium designs that reinforce attention to detail and an insistence on exceptional materials, AHLEM frames are hand-produced in France with a focus on craft and specialization.
AHLEM is an independent business led by a team of passionate individuals who are committed to innovation, exceptional service, and continuous improvement. AHLEM is a growing company with a creative and dynamic culture. We are looking for individuals who work collaboratively, thrive in a fast-paced environment, and bring energy to everything they do.
Position Summary
The Warehouse & Fulfillment Specialist is responsible for supporting the daily operations of our warehouse by accurately picking, packing, and preparing customer and retail orders for shipment while maintaining AHLEM's high standards for quality and organization. This role also supports returns processing, quality control, and inventory organization to ensure every customer and retail location receives products that reflect our commitment to craftsmanship and excellence.
As part of your development, you will receive hands-on training in the inspection, adjustment, troubleshooting, and repair of luxury acetate eyewear. Previous repair experience is preferred but not required.
At AHLEM, we value accuracy, craftsmanship, and attention to detail.
Responsibilities
- Accurately pick, pack, and prepare wholesale, retail, and eCommerce orders for shipment.
- Perform quality control inspections to ensure products meet company standards before shipping.
- Receive, inspect, and process all customer and retail returns.
- Perform retail recall inspections to verify product quality and inventory accuracy.
- Tag, organize, and restock returned merchandise into inventory.
- Process inventory transactions accurately using NetSuite.
- Assist with inventory organization, replenishment, cycle counts, and warehouse maintenance.
- Learn to inspect, adjust, troubleshoot, and repair luxury acetate eyewear through company-provided training.
- Maintain a clean, safe, and organized warehouse and repair workspace.
- Collaborate with team members to support operational goals and continuous improvement.
Qualifications
Required
- Previous warehouse, shipping, fulfillment, or inventory experience.
- Strong organizational skills and exceptional attention to detail.
- Comfortable working with computers and learning new software.
- Experience using Microsoft Excel and Google Workspace.
- Ability to prioritize tasks and work independently in a fast-paced environment.
- Ability to lift up to 40 lbs.
- Reliable attendance and a positive, team-oriented attitude.
- Willingness to learn new skills and adapt to changing business needs.
Preferred
- Experience using NetSuite.
- Experience with order fulfillment, inventory management, and returns processing.
- Experience performing quality control inspections.
- Previous repair experience is preferred but not required. Hands-on training will be provided in the inspection, adjustment, troubleshooting, and repair of luxury acetate eyewear.
What We're Looking For
We're looking for someone who is dependable, organized, and motivated to learn. The ideal candidate enjoys warehouse operations, values accuracy, and takes pride in producing high-quality work. If you're eager to grow your skills, contribute to a collaborative team, and work with a luxury brand committed to craftsmanship and excellence, we'd love to hear from you.