What are the responsibilities and job description for the Residential Regional Sales Manager - East Coast position at AHF?
Job Details
Description
Customer Service Rep
BENEFITS: Medical, Dental, Vision, 401K
The Regional Sales Manager (RSM) is responsible for leading and managing the residential, outdoor, and hybrid sales teams across the East Region for Crossville Studios, part of AHF Products. This role focuses on driving revenue growth, improving profitability, and expanding the customer base within both the residential, outdoor and some commercial markets. The RSM will develop and execute sales strategies, monitor team performance, and strengthen customer relationships to ensure consistent growth and market penetration. Product categories include tile, hardwood, and resilient flooring for both interior and exterior applications, requiring the RSM to maintain a deep understanding of product features, market trends, and customer needs across diverse flooring solutions.
Job Duties
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
Description
Customer Service Rep
BENEFITS: Medical, Dental, Vision, 401K
The Regional Sales Manager (RSM) is responsible for leading and managing the residential, outdoor, and hybrid sales teams across the East Region for Crossville Studios, part of AHF Products. This role focuses on driving revenue growth, improving profitability, and expanding the customer base within both the residential, outdoor and some commercial markets. The RSM will develop and execute sales strategies, monitor team performance, and strengthen customer relationships to ensure consistent growth and market penetration. Product categories include tile, hardwood, and resilient flooring for both interior and exterior applications, requiring the RSM to maintain a deep understanding of product features, market trends, and customer needs across diverse flooring solutions.
Job Duties
- Meet/exceed regional sales targets on a monthly, quarterly, and annual basis
- Recruit, train, manage, and develop a high-performing sales team
- Drive new customer acquisition and expand business with existing clients
- Build strong customer and vendor relationships to support growth
- Analyze competitors and market trends to develop winning strategies
- Collaborate on pricing, budgeting, product mix, and forecasting
- Implement and optimize regional sales processes and performance metrics
- Represent AHF Products at trade shows and industry events
- Maintain a strong understanding of product offerings and regional inventory
- Provide regular feedback on sales performance and market dynamics
- Bachelor’s degree in Business Administration or related field
- 5 years of sales and management experience; flooring or building products preferred
- Proven ability to lead and develop successful sales teams
- Strong strategic, analytical, and problem-solving skills
- Excellent communication, time management, and organizational skills
- Proficient in Microsoft Office (Word, Excel)
- Must pass a background check, drug screen, and physical
- Extensive travel throughout the assigned region
- Ability to work independently and handle multiple priorities
- Maintain a professional demeanor and work ethic
- Must be able to work beyond standard hours when necessary
- Preferably based in Houston, Dallas or Denver
- Frequent Bending, lifting 25 lbs., standing/walking 8 hours a day, squatting, reaching, pushing and pulling
- Frequent Vision must be sufficient for inputting data into a computer.
- Frequent ability to read, write and speak in English
- Think analytically
- Make decisions
- Develop options and implement solutions
- Work with a team
- Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
- Attention to detail
- Communicate effectively
- Multitask in a fast pace environment
- Work with a Sense of Urgency
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
