What are the responsibilities and job description for the Salesforce Scrum Master position at AHEAD?
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD Information Technology is seeking a Scrum Master to support multiple Agile teams in a growing and dynamic environment. This role is ideal for someone with strong delivery experience, a passion for Agile, and a collaborative mindset. Whether you're joining externally or transitioning internally from a Project Manager or QA Manager role, this position offers an opportunity to expand your impact through Agile facilitation and coaching.We embrace a culture where if we don’t know, we learn — and if we know, we spread. This mindset is key to how we grow together and support our teamsRoles & ResponsibilitiesFacilitate Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) across multiple teamsSupport teams in applying Agile principles and Scrum frameworkCoach team members on estimation, definition of done, and sprint planningHelp teams become more self-organized and improve delivery flowIdentify and remove impediments to help teams meet sprint goalsShare team performance metrics and insights with stakeholdersFoster transparency, collaboration, and continuous improvementPartner with product owners to refine and prioritize backlogs aligned with business goalsEncourage healthy team dynamics and cross-team coordinationOther job duties as assignedQualifications5 years of professional experience in IT delivery, including time as a Scrum Master or in a similar leadership roleExperience working with Salesforce development teamsStrong understanding of Agile principles and Scrum practicesFamiliarity with Agile tools (Azure DevOps, Jira, Rally) and Microsoft 365Excellent facilitation, coaching, and mentoring skillsStrong communication, problem-solving, and conflict resolution abilitiesMinimum Required: Bachelor’s degree in Computer Science or related fieldPreferred: PMI-ACP, CSM, or PSM certification; Salesforce certification a plusWhy AHEAD:Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.