What are the responsibilities and job description for the Feed Customer Service Representative position at AgState?
Feed Customer Service Representative
AgState is currently seeking a Feed Customer Service Representative. Do you enjoy servicing customers? Do you enjoy working with computers, spreadsheets, and performing basic accounting work? Are you a hard worker with a desire to learn and grow in your career? Join our team today!
This is a great opportunity for candidates interested in working with agriculture and providing exceptional customer service to our producers. You will find a team atmosphere committed to safety and excellent customer service, along with a stable career that offers outstanding benefits!
SUMMARY
Under the direction of the Feed Q & A Manager, you will complete various administrative functions for our Feed location and Feed Division and will be responsible for establishing professional customer relationships.
ESSENTIAL FUNCTIONS
- Provide outstanding customer service by responding to customer inquiries at the counter and over the phone regarding such things as statements, sales, bids, grain contracting, pricing questions, grain offers and options, historical account activity, selling, etc.
- Take customer orders and ensure accuracy.
- Prepare customer grain contracts, settlements, and issues grain settlement checks, as needed.
- Abide with state and federal rules and regulations, monitors grain contracts to ensure compliance and make sure there is no lien on government hold.
- Prepare feed orders, purchase orders, work orders to mill, invoice feed, outgoing grain and prepare/input grain transfers, lot tracking for feed ingredients, track grain movement.
- Weigh incoming and outgoing loads at scale, record grades, input scale tickets, and file tickets.
- Demonstrate work habits that develop, build and support the team concept within the organization.
- Cultivate a fun and enjoyable workplace for AgState’ employees and customers.
EDUCATION AND REQUIREMENTS
- Associate degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.
- Valid Driver License
**Our values ~ RISE: Respect- ~ Integrity ~ Safety ~ Excellence **
AgState offers a generous benefits package including 401K Match or Defined Benefit (Pension) Retirement Plan, Medical, Dental, Vision, Life Insurance, Salary Continuation, Long Term Disability, Supplemental Insurance, Career Growth and Development Opportunities, Employee Assistance Program (EAP), Education Assistance, Employee discounts and local discounts, Paid Holidays, Clothing Allowance, and a generous Paid Time off Accrual.
Equal Opportunity Employer - we work hard to embrace diversity and inclusion and encourage employees at AgState to bring authenticity to work every day.
