Water Well Division Manager

Pay: $90,000 - $140,000 per year DOE

Job Summary:

This position is responsible for managing and maintaining the Water Well Department which may include managing 1-5 employees, ordering inventory for jobs, overseeing customer communications and relations.

Essential Duties and Responsibilities and Expectations:

• Manage Employees
  • Interview, hire and train any new employee as approved by the Location Manager
  • Offer continued training for existing department employees
  • Oversee all Water Well Department activities to assure employees give quality customer service
  • Train and oversee employees safety on all jobs
  • Schedule work for field crews
  • Approve employee timecards
• Customer Service
  • Communicate with customer via phone or in person to discuss new systems or maintenance of existing systems
  • Provide estimates as needed
  • Coordinate with the Parts Department to assure the required parts are on hand or ordered as needed
  • Expand customer base by additional advertising or old calls, etc.
  • Follow up with customers after service is completed to assure everything is completed satisfactorily. If not, determine job needs and finalize
  • Monitor jobs which have limited pre-payment/credit
• Invoicing
  • Prepare work orders for customers; work with receptionist for processing in Google Documents and Acumatica
  • Review In-Process invoices regularly and follow up on missing items so they are completed in a timely manner
  • Refer credit customers to Accounts Receivable (AR) for credit approval prior to start of job
  • Prepare and verify all Material Lists per job
  • Review and approve all completed sales invoices for Work Orders and/or Job Orders
• Work Hours: Monday - Friday and Saturdays as needed
• Professional Dress: Agri Logo button down shirts with clean jeans
• Show respect to all customers and employees
• Communication: 24 hour turn around on all emails, text messages or phone call responses

Minimum Qualifications(Experience/Education):

Water Well Division Manager must maintain a high level of competency in materials stocked and sold. The manager must have a minimum of three (3) years' experience managing water well jobs and 3-5 years' experience managing people. Manager must have a strong working knowledge of Microsoft Office applications including Excel, PowerPoint and Word. Must have some experience operating accounting software, a minimal understanding of office equipment and computer operations as well as troubleshooting capabilities.

Competencies or Knowledge, Skills and Abilities (KSA's):

Must be detail oriented, organized, and capable of multitasking, managing several projects at one time, excellent customer service and interpersonal skills, ability to adapt, take direction and learn new systems and processes as needed. Committed to client satisfaction with a high regard for others and completing tasks on time. Must be proficient in communication skills and demonstrate those skills and abilities.

Physical Demands and Working Conditions:

The physical demand described here are representative of those that must be met by an employee in order to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Daily duties of this job will involve prolonged periods of standing with reasonable amounts of sitting, lifting up to 75lbs, driving, public interaction and computer use. Such activities will require sufficient manual dexterity, vision, mobility, clarity of speech and hearing to effectively perform the duties and responsibilities of this position.