Parts Associate

Agren Appliance Service Corp is Maine’s largest family-owned appliance and furniture retailer, proudly serving communities since 1969. With six showrooms across the state and a reputation built on trust and service, we continue to grow by putting our customers and employees first. Our company culture is built on integrity, teamwork, and personal growth — and we’re always looking for motivated individuals to join our close-knit team. As a Parts Associate, you will play a critical role in supporting our service operations by maintaining accurate inventory, assisting customers with parts requests, and helping ensure smooth day-to-day operations. We are willing to train candidates who are reliable, organized, and eager to learn. Experience with inventory control is a plus!

 What We Offer: 

● Pay: Starting at $19–$22/hour, depending on experience 

● Training: No parts experience? No problem — we will train you 

● Health, dental, and vision insurance 

● 401(k) with company match 

● Paid time off and paid holidays 

● Employee discounts on appliances and furniture 

Monday through Friday schedule from  8am-5pm

Why you’ll love working here: At Agren, you'll find a supportive, team-oriented environment where you're more than just an employee — you're part of a locally owned company that values community and growth. We’re committed to helping our team members build long-term careers with real opportunities for advancement.

Position: Parts Specialist – Non-exempt

Position Reports to: Parts Manager

Job Purpose Summary: Maintain Proper Inventory to Ensure Exemplary Service

Key Responsibilities and Accountabilities:

• Maintain proper inventory levels of parts for service calls and customer orders  
• Inventory, label, and organize parts
• Conduct research to determine replacement parts available
• Advise customers on parts needed, available substitutions, and how parts can be utilized
• Receive and fill phone and in-person orders 
• Prepare invoices 
• Examine returns for defects – exchange defective parts – refund or replace
• Work as a team with technicians and customer service representatives to ensure exemplary service.

 Physical Requirements:

• Must be able to remain in a stationary position 50%
• Constantly move about office to access, sort, and inventory parts, obtain files, consult supervisor
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The person in this position frequently communicates with customers and other employees
• Frequently moves parts and supplies weighing 25 lbs.
• Occasionally moves parts and supplies weighting 50 lbs.
• Occasional bending, reaching, twisting, gripping

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.