Jr. Technical Business Analyst, Internal Applications

We are seeking a motivated, detail-oriented Jr. Technical Business Analyst to join the Project Portfolio Management Office (PPMO) team. In this role, you will apply systems analysis techniques to technology and business initiatives by analyzing processes and system functionality, gathering and documenting requirements, determining functional specifications, testing computer systems and applications, and helping ensure internal technology solutions meet user and system needs.

You will be a great fit if you enjoy asking thoughtful questions, translating ideas into clear requirements, and helping teams turn business needs into practical technology solutions.

This is an excellent opportunity for someone looking to develop their technical business analysis skills while working closely with stakeholders, users, developers, QA, product managers, and other cross-functional teams.

What You’ll Do

• Business and systems analysis and requirements: Apply systems analysis techniques to evaluate business processes, application functionality, and system requirements; consult with stakeholders and users to determine technology needs; and translate business and user needs into software and system functional specifications, user stories, and acceptance criteria.
• Testing and validation: Analyze and test computer systems, applications, and system modifications against user and system design specifications; develop and test acceptance criteria; perform user acceptance testing (UAT); document results; identify defects or functional gaps; validate resolutions; and ensure delivered solutions meet documented functional and system requirements.
• Communication and alignment: Conduct and participate in meetings and presentations, communicate requirements, findings, updates, and proposed solutions, and serve as a liaison between stakeholders, users, and technical teams.
• Project support and coordination: Support project planning, help define activities, track progress, monitor deliverables, support prioritization, and communicate issues, risks, dependencies, and potential impacts.
• Documentation and collaboration: Create and maintain clear documentation, including requirements, acceptance criteria, use cases, process flows, data mapping, test results, and user guides while working closely with cross-functional teams.
• Continuous improvement: Stay current on process improvements, industry trends, and IT advancements that can help automate, improve, and modernize systems and business processes.
• Additional support: Perform other projects and tasks as assigned.

What You Need

• Technical and systems awareness: Working knowledge of computer systems, software applications, databases, and the software development lifecycle (SDLC), with the ability to analyze system functionality, user requirements, and functional specifications.
• Business analysis and process improvement: Familiarity with requirements gathering, acceptance criteria, process mapping, workflow analysis, and business process improvement.
• Collaborative, adaptable mindset: Ability to work effectively in a fast-paced, collaborative environment, manage multiple priorities, adapt to changing business and project needs, and bring curiosity and eagerness to learn in a professional IT setting.
• Analytical and detail-oriented approach: Fundamental analytical, critical-thinking, and conceptual-thinking skills, with strong attention to detail when reviewing system functionality against documented requirements, acceptance criteria, and expected outcomes.
• Organized documentation skills: Strong planning, organizational, and time management abilities, along with the ability to clearly document requirements, findings, decisions, test results, and related project information.
• Clear communication: Strong written and verbal communication skills, with the ability to communicate effectively with both business and technical stakeholders.

Preferred Skills

• Project and collaboration tools: Familiarity with tools such as Microsoft Excel, Word, PowerPoint, Miro, Jira, Confluence, or similar applications.
• Project methodology exposure: Knowledge of Agile and/or Waterfall project methodologies.
• Testing and quality assurance: Exposure to user acceptance testing (UAT), defect tracking, software testing concepts, or quality assurance processes.

Physical Requirements

• Sitting for long periods of time.
• Staring at a computer screen for extended periods of time.

What We Offer You

• Competitive Salary
• Health Insurance (medical, dental, and vision)
• 401(k) Retirement Plan
• Performance Bonus
• Unaccrued PTO
• Incentive Stock Options
• Collaborative Work Environment

Salary : $55,000 - $65,000