Business Development Center (BDC) Representative

The Business Development Center (BDC) Representative is responsible for generating new dealer opportunities through high-volume outbound calling and strategic prospecting. This role serves as the first point of contact for potential partners, identifying qualified dealerships, engaging decision-makers, and structuring for our Area Sales Managers (ASMs) in the field to take over. The BDC Rep ensures that only high-quality, prequalified leads reach our sales team, improving efficiency and increasing close rates. This is an in-office role designed for individuals who are motivated, coachable, and eager to grow into larger sales positions within the organization.

What You’ll Do

• Make outbound calls to new dealership prospects using pulse lists, CRM data, and new dealer submissions.
• Create and update leads in our CRM (Zoho) when needed.
• Identify key decision makers (typically dealership owners or general managers).
• Conduct a brief discovery to ensure the dealer fits our program criteria.
• Deliver a concise, value-driven pitch explaining who we are and how we help dealers.
• Gather basic information about current lender relationships, volume, and subprime strategy.
• Maintain activity targets for calls, conversations, and scheduled appointments.
• Hand off qualified leads to the appropriate ASM and move on to the next opportunity.
  
  

Are You A Fit?

What You Need

• A strong phone presence and the confidence to make high-volume outbound calls.
• Excellent verbal communication skills with the ability to build rapport quickly.
• A competitive, goal-oriented mindset with a drive to earn more through performance.
• The ability to stay organized and maintain accurate notes in the CRM.
• A willingness to learn, take coaching, and adapt to proven scripts and processes.
• Basic computer proficiency and comfort navigating multiple systems at once.
• Professionalism, reliability, and the ability to thrive in an in-office team environment.
  
  

Preferred Skills

• Hungry, driven, and highly motivated to perform, earn, and advance.
• Prior experience in a BDC, call center, or outbound sales environment.
• Strong ability to handle objections and keep conversations on track.
• Comfortable speaking with business owners and decision-makers.
• Solid organizational skills with the ability to manage multiple leads at once.
• Quick learner who can absorb product knowledge and talk tracks efficiently.
• Positive attitude with resilience in a high-volume calling environment.
• Familiarity with CRM systems (Zoho experience is a plus).
  
  

Physical Requirements

• Sitting for long periods of time.
• Staring at a computer screen for extended periods of time.
  
  

What We Offer You

• Competitive Salary
• Health Insurance (medical, dental, and vision)
• 401(k) Retirement Plan
• Performance Bonus
• Unaccrued PTO
• Incentive Stock Options
• Collaborative Work Environment