What are the responsibilities and job description for the Bilingual Sales/Customer Service position at Agm Tools Inc?
Bilingual Sales/Customer Service
Outside Sales
Outside Sales
Responsibilities:
- Provide exceptional customer service to clients via person to person and phone
- Assist customers with inquiries, orders, and product information
- Visit Customers
- Upsell products and services to maximize sales opportunities
- Analyze customer needs and recommend appropriate solutions
- Perform data entry and maintain accurate customer records
- Make outbound calls to follow up on leads and generate sales new customers and current customers
- Resolve customer complaints or issues in a timely and professional manner
Requirements:
- Fluent in English, both written and verbal
- Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds
- Strong data entry skills and attention to detail
- Must speak Spanish and English
- Previous experience in customer service or sales is preferred
- Ability to work in a fast-paced environment and meet targets/goals
- Strong problem-solving skills and the ability to think on your feet
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Schedule Monday to Friday 7-5 or 8-6 p.m. 1 hour lunch and two Saturdays a month free schedule Saturday 7:00 a.m. -3:00 p.m.
Able to carry, to walk fast to be stand up.
Responsibilities:
Inside Sales
Inside Sales
- Attending Customers
- Provide exceptional customer service to clients via person to person and phone
- Assist customers with inquiries, orders, and product information
- Analyze customer needs and recommend appropriate solutions
- Perform data entry and maintain accurate customer records
- Make outbound calls to follow up on leads and generate sales new customers and current customers
- Resolve customer complaints or issues in a timely and professional manner
- Cashier Drawer
Requirements:
- Fluent in English, both written and verbal
- Sale and Customer Service Experience from 2-5 years
- Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds
- Strong data entry skills and attention to detail
- Must speak Spanish and English
- Previous experience in customer service or sales is preferred
- Ability to work in a fast-paced environment and meet targets/goals
- Strong problem-solving skills and the ability to think on your feet
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Schedule Monday to Friday 7-5 and 8-6 p.m. every other Saturday. 1 hour lunch.
Able to carry, to walk fast to be stand up.
Company offers;
- Base salary Commission
- Biweekly payment
- We offer days of vacation, sick days and holidays
- Training about products, prices and how to use the system