What are the responsibilities and job description for the AI Conversational Designer position at AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company?
Senior Lead Conversational Designer – Generative AI & LLM Experiences
AGM Tech Solutions is partnering with a direct client to find a Senior Lead Conversational Designer who can help shape the future of AI-powered user experiences.
This isn't your typical chatbot design role. We need someone who has designed and scaled conversational experiences where AI dynamically generates responses — not predetermined flows. You'll define how LLMs behave, sound, and respond at scale, balancing creativity with consistency, safety, and business goals.
🔹 What you'll do: – Design conversation strategies for probabilistic, LLM-powered systems – Build prompts, guardrails, and response frameworks that improve consistency and quality – Partner with Product, UX, Engineering, and AI Platform teams to shape AI strategy – Evaluate and optimize LLM performance through testing and iteration – Present recommendations directly to senior stakeholders and executive leadership
🔹 What you bring: – 8 years in Conversational Design, UX Writing, Content Design, or related fields – 3–5 years designing conversational experiences specifically with Generative AI/LLMs – Deep understanding of deterministic vs. probabilistic conversational design – Experience with OpenAI, Anthropic Claude, Google Gemini, Meta Llama, or similar (a plus) – Strong executive communication and stakeholder management skills
📍 Location: Alpharetta, GA preferred. Open to candidates in NJ/NY, and exceptional remote candidates considered.
💼 Perks: Competitive market-rate salary, strong work-life balance, and comprehensive benefits (medical & dental).
If you're a conversational design expert ready to influence how enterprises build trustworthy, intelligent AI experiences — let's talk.
📩 Interested or know someone who'd be a great fit? Send a message or apply directly.
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AGM Tech Solutions is a Women-Minority owned IT consulting firm dedicated to building long-term relationships through Integrity, Trust, and Hard Work — connecting top-tier IT talent with high-impact enterprise and mid-size clients nationwide.