Inside Sales Customer Service Representative (CSR)

This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7256132

[We are adding to our already amazing team!]{#isPasted}AGM is seeking a

dynamic Inside Customer Service Representative to play a pivotal role in

ensuring our customers\' needs are met with professionalism and

precision. In this role, you\'ll be at the forefront of our customer

interactions, collaborating closely with various departments to provide

top-notch service and solutions.

Visit[www.agmcontainer.com](https://www.agmcontainer.com/){target="_blank"

rel="noreferrer noopener"}to learn about our products and services!

Qualifications

• [Analytical Excellence:]{lang="EN-US" contrast="auto"}[Display
  
  

strong analytical skills to efficiently address customer inquiries

and provide optimal solutions.]{lang="EN-US" contrast="auto"}

• [Team Player:]{lang="EN-US" contrast="auto"}[Thrive in a
  
  

collaborative environment, contributing positively to team dynamics

and motivation.]{lang="EN-US" contrast="auto"}

• [Effective Communication:]{lang="EN-US" contrast="auto"}[Exhibit
  
  

exceptional interpersonal and communication skills, adapting your

approach as needed.]{lang="EN-US" contrast="auto"}

• [Adaptability:]{lang="EN-US" contrast="auto"}[Possess the ability to
  
  

switch focus quickly while maintaining efficiency and

accuracy.]{lang="EN-US" contrast="auto"}

• [Tech-Savvy:]{lang="EN-US" contrast="auto"}[Showcase computer
  
  

literacy, solid typing skills, and an aptitude for navigating

digital tools.]{lang="EN-US" contrast="auto"}

Education And Experience

• [Associate\'s degree (A. A.) from a two-year college preferred, or
  
  

equivalent combination of education and experience.]{lang="EN-US"

contrast="auto"}

• [Previous relevant experience and/or training is a
  
  

plus.]{lang="EN-US" contrast="auto"}

Key Responsibilities

• [Respond promptly to customer inquiries via phone, fax, or email,
  
  

accurately determining their requirements and needs.]{lang="EN-US"

contrast="auto"}

• [Utilize available resources to provide quotes and process orders
  
  

efficiently, maintaining meticulous documentation.]{lang="EN-US"

contrast="auto"}

• [Effectively communicate pricing, lead times, and product
  
  

information to both new and existing customers.]{lang="EN-US"

contrast="auto"}

• [Collaborate with various departments to fulfill special customer
  
  

requests, optimizing solutions and building strong customer

relationships.]{lang="EN-US" contrast="auto"}

• [Stay informed about our production and shipping methods to ensure
  
  

accurate delivery timelines and proactive

communication.]{lang="EN-US" contrast="auto"}

• [Champion continuous improvement by suggesting enhancements to
  
  

office procedures and departmental performance.]{lang="EN-US"

contrast="auto"}