What are the responsibilities and job description for the Inside Sales Supervisor position at Agilix Solutions?
Agilix Solutions is seeking a motivated, detail-oriented individual to join our Lenexa, KS team for the role of Construction Inside Sales Supervisor. In this full-time role, you’ll actively manage customer accounts and daily inside sales responsibilities while leading and developing the inside sales team. This role balances personal sales performance with team leadership, ensuring strong customer service, timely and accurate quoting, profitable growth, and smooth day-to-day operations within the team.
This role will report to the Operations Manager.
Responsibilities
With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.
Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement
Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.
Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.
Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law.
Agilix Solutions is an Equal Opportunity Employer.
This role will report to the Operations Manager.
Responsibilities
- Provide daily leadership, direction, and support to the inside sales team.
- Assist with workload management, prioritization, and team accountability.
- Act as a resource for electrical contractors, providing timely and effective customer service.
- Collaborate with Outside Sales to maintain up-to-date information on contractor accounts and job activity.
- Complete quote and order requests, ensuring accurate and timely entry.
- Monitor open order and backorder reports, proactively updating customers and Account Managers on status.
- Support the sale of electrical and contractor-focused products through strong product knowledge.
- Provide backup support for the team as needed.
- Daily inbound calls from customers in a fast-paced, customer driven environment.
- Communicates with Warehouse Team to fulfill customer needs on orders and deliveries.
- Ability and desire to promote and profitably sell products and services within the electrical contractor space.
- Preferred: Experience in electrical distribution.
- Prior supervisory or team lead experience preferred.
- Strong customer service focus with a sales-driven mindset.
- Quick response time and effective problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to lead and work effectively as part of a team.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.)
- Ability to promote products to meet and upsell customer needs.
- Strong collaboration skills, with the ability to execute company strategies aimed at reaching new and existing customers.
- A strong desire to learn and gain an edge in the electrical industry, particularly in Electrical Construction and Sales.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 5-10 pounds at times.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account (Employer contributions for 1 st year only)
- 401(k) (Company match contributions and discretionary annual profit-sharing plan)
- Company Sponsored Life Insurance
- Company Sponsored Short-Term Disability
- Company Sponsored Long-Term Disability
- Employee Assistance Program
- Monthly allocation of work-from-home days
- Legal Services
- Critical Illness
- Life Insurance
- Dependent Care/FSA
With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions.
Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement
Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status.
Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria.
Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law.
Agilix Solutions is an Equal Opportunity Employer.