What are the responsibilities and job description for the Physical Therapy Patient Services Representative position at Agility Orthopedic?
Sign-on bonus - $500 payable after 90-days of employmentKey ResponsibilitiesPatient ExperienceGreet and assist patients in a professional and compassionate mannerAnswer phones, respond to inquiries, and direct calls appropriatelyProvide patients with information regarding appointments, services, and clinic policiesScheduling & Clinic CoordinationSchedule, confirm, and reschedule patient appointmentsCoordinate therapist schedules and manage daily clinic flowCommunicate effectively with therapists regarding patient needs and schedule changesInsurance & Financial ServicesVerify insurance benefits and eligibilityObtain referrals and prior authorizations when requiredCollect copays, coinsurance, and outstanding balancesEducate patients on insurance coverage and financial responsibilityAdministrative DutiesEnter and maintain accurate patient information in the electronic medical record (EMR)Maintain confidentiality in compliance with HIPAA regulationsScan, file, and organize patient documentationAssist with reports and other clerical tasks as neededBenefits:401(k)AD&D insuranceDental insuranceDisability insuranceFlexible spending accountHealth insuranceHealth savings accountLife insuranceOpportunities for advancementPaid sick timePaid time offParental leaveProfit sharingVision insuranceCompany DescriptionFor more than forty years Agility Orthopedics has been a leading provider of outstanding orthopedic care to patients like you. Our orthopedic and physical therapy facilities are located in Stoneham and Malden, MA. Our tag line "keeping you moving" is more than just three words it's a promise. Everyone at Agility Orthopedics is dedicated to making sure that you receive the best orthopedic care possible. Our Core Focus is: “To provide excellent musculoskeletal care in a way that is both timely and compassionate.”
Salary : $19 - $24