DME Business Operations Manager

Summary
Are you ready to lead a growing DME business and drive operational and revenue cycle excellence
in a mission-driven healthcare company? Agility Medical Group is seeking a DME Business
Operations Manager to lead our billing operations, ensure compliance, optimize processes, and
position our business for growth — all while playing a vital role in helping patients Get Back in the
Game of Life™.

About Agility Medical Group
At Agility Medical Group, we provide top-of-the-line Durable Medical Equipment (DME) and
unmatched service to patients across Oklahoma & Kansas. We’re more than a supplier—we’re a
partner in recovery. We believe in doing work that matters, and we’ve built a culture where
integrity, character, and teamwork are more than values—they're how we operate daily.

What You’ll Do
As our DME Business Operations Manager, you will take end-to-end ownership of our DME
business operations and revenue cycle, ensuring efficiency, compliance, and readiness for growth.
You'll manage our billing team, develop systems to optimize reimbursement, and serve as a key
leader in driving financial health and patient satisfaction.

Key Responsibilities
You will take end-to-end ownership of our DME business operations, compliance, ensuring billing
efficiency, and readiness for growth:
• Manage the full revenue cycle: claims submission, denials, appeals, collections, and payment
posting.
• Ensure compliance with CMS, HIPAA, LCD/NCD requirements, and payer regulations.
• Lead SOP development and maintain operational processes that enable scale and efficiency.
• Monitor A/R, aging reports, and denial trends; implement action plans to optimize cash
flow.
• Collaborate cross-functionally with Admin, Sales, and Service leads to improve workflows.
• Guide billing processes for regulatory changes and the introduction of new products and
services.
• Own payer credentialing, contracting, and DME license compliance.
• Provide leadership, mentorship, and oversight to billing and operations staff.
• Analyze data and generate reports to support decision-making and continuous
improvement.

Preferred Experience
• Leadership or supervisory experience in a billing, operations or revenue cycle role.
• Bachelor’s degree in healthcare administration, business, or a related field.
• Professional certification (CPC, CMRS, or CCS).
• Experience with payer negotiations and audit response strategies.

Our Benefits Include:
• Competitive Salary: $75,000-$90,000 annually (DOE) bonus opportunities
• Medical, Dental, and Vision Coverage
• Direct Primary Care & Telehealth Access
• Short- & Long-Term Disability Voluntary Life Insurance
• 401(k) with Company Matching
• Paid Holidays & Generous Time Off
• AAA Membership

Work Details
• Location: In-Person | Oklahoma City, OK
• Hours: Monday – Friday, 8:00 AM – 5:00 PM
• Type: Full-Time, Salaried

Let’s Get Back in the Game Together
If you’re a DME specialist who thrives in a fast-paced, purpose-driven environment and are ready to
take the lead to drive billing and operational excellence, we want to hear from you!

Qualifications
• 5 years of DME billing and compliance experience, including ambulatory aids and
orthotics.
• 5 years in a leadership or supervisory role.
• Strong working knowledge of DMEPOS, HCPCS codes, modifiers, and billing documentation.
• Experience with payer contracting, credentialing, and revenue cycle best practices.
• Proven ability to manage accounts receivable, denials, and compliance audits.
• Analytical mindset with attention to detail and process improvement skills.
• Proven ability to lead and motivate a team to achieve performance and compliance goals.

Salary : $75,000 - $90,000