Divisional Technical Services Manager - Southcentral

Who We Are Agiliti is a leading provider of medical equipment management and service solutions, helping healthcare organizations access, manage, and maintain the equipment they need to deliver high-quality patient care. Our Clinical Engineering Services (CES) team partners with hospitals and health systems to optimize equipment performance, ensure compliance, and drive operational efficiency. We are committed to advancing healthcare through innovation, service excellence, and a customer-first mindset. What’s in it for You? Opportunity to lead across a large, multi-state division (Texas, Oklahoma, Kansas, Missouri, Arkansas) High-impact leadership role with visibility to regional and corporate leadership Ability to drive revenue growth, operational excellence, and customer satisfaction Exposure to advanced healthcare technologies and high-end medical equipment Career growth within a national organization committed to development and advancement Collaborative culture focused on Best Practices, innovation, and continuous improvement Competitive compensation and benefits package What You Will Do in This Role? The Divisional Clinical Engineering Manager is a key leadership role responsible for providing oversight and direction across multiple sites and states within the Southcentral Division. You will lead Technical Service Managers, Supervisors, Biomedical Technicians, and Field Service Technicians while driving operational excellence and business growth. 360 Program Implementation Support: Assist the 360 Program Implementation Manager in planning and executing program components Actively lead and participate in weekly implementation calls Support onboarding and training of implementation team members Collaborate on assessments, data gathering, and proposal development Provide leadership support to implementation teams as needed Perform other duties as assigned Customer Relations: Build strong relationships with customer champions and act as an operations liaison Support Sales teams by preparing and presenting operational data for Quarterly Business Reviews (QBRs) Ensure accurate billing documentation and regulatory compliance Assist with monitoring and collection of Accounts Receivable (A/R) Partner with customers and sales to maintain and grow divisional revenue Establish credibility and trust with administrators, clinicians, and staff Hiring & Training: Identify and adjust staffing needs aligned with revenue and EBITDA targets Partner with Human Resources to recruit, assess, and onboard new employees Lead onboarding utilizing CES training materials to drive engagement and consistency Develop high-performing teams through training and Best Practice initiatives Field Support & Projects: Drive continuous improvement through process, technology, and operational enhancements Collaborate with field operations teams to improve performance and outcomes Conduct quality audits as needed Support enhancements across systems (Central, inCommand, inCare, in-Service) Act as the “Voice of the Field” to represent divisional needs and insights What You Will Need for This Role? Required Experience: Business and Financial management expertise to assist with contract, account margin and budget management, and P and L experience. Advanced computer skills required (Microsoft Power Point, Word, & Excel) Attention to detail, organization, and time management skills Ability to multi-task Willingness to share specialized knowledge with others to increase overall team effectiveness Ability to travel up to 90% of time Ability to engage and actively participate in department initiatives Communicates effectively through written and oral communication Presents a positive, professional, customer-focused attitude with a passion to succeed Identifies skill development areas and take the initiative to learn new processes and technologies Works to display Customer Care Team Vision and Mission initiatives Ensures accountability and produces high quality work Willingness and desire to learn and continuously improve Required Skills & Abilities: Bachelor’s degree in a biomedical engineering, electronics or related field preferred. Minimum of 7-10 years of professional experience in Knowledge of the healthcare industry, including and understanding of hospital operations or alternate care providers. Worked within a healthcare facility and undergone implementation and management of the Medical Equipment Management Plan. Knowledge and experience working with the Joint Commission (JCAHO) and Del Norske Veritas (DNV GL). Knowledge and experience with High end Modalities such as Anesthesia and Diagnostic Imaging including repair and maintenance of this equipment. Valid Drivers License. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact recruiting@agilitihealth.com. Primary Job Location: Oklahoma City District Additional Locations (if applicable): Dallas District, Houston District, Kansas City District, St. Louis District Job Title: Divisional Clinical Engineering Manager Company: Agiliti Location City: Oklahoma City Location State: Oklahoma Agiliti helps hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes. Our Equipment Value Management (EVM) framework connects previously siloed departments with highly agile and fully integrated equipment workflows. Our customers also deploy the individual elements of EVM — Clinical Engineering, Onsite Equipment Management and Rental Services — to ensure patient-ready equipment is in the right place at the right time. More than 7,000 hospitals and health systems rely on Agiliti to reduce costs and free their clinicians to spend more time caring for patients. Our nationwide network ensures quick response to customer needs throughout the U.S. We believe every interaction has the power to change a life. Join Agiliti and help make a difference for health care providers and patients nationwide. For more information, please visit https://www.agilitihealth.com/careers/ The following link provides important notices regarding employment at Agiliti http://www.elaborposters.com/browse/agiliti. If you need assistance completing your application, please email recruiting@agilitihealth.com.