What are the responsibilities and job description for the Biomedical Equipment Technician - Team Lead position at Agiliti?
Who We Are
Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care.
What You Will Do In This Role
The Technical Services Coordinator (TSC) is an entry-level leadership role responsible for overseeing a team of Medical Equipment Technicians (METs). This hybrid position splits time between our district office and customer field locations, ensuring the timely, cost-effective inspection, maintenance, and repair of biomedical equipment.
The TSC leads a team of six METs, with a strong focus on patient handling equipment, which represents the bulk of the work performed by the team. This role is ideal for someone with direct hands-on experience servicing patient handling equipment and who is ready to step into a leadership position.
Primary Equipment Modalities Supported
Patient Handling Equipment (Primary Focus)
Apply today to join a team that values service excellence, teamwork, and continuous improvement.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact recruiting@agilitihealth.com.
Primary Job Location:
Chicago District
Additional Locations (if applicable):
Merrillville IN Satellite, Silver Cross Hospital
Job Title
Technical Services Coordinator
Company
Agiliti
Location City:
Downers Grove
Location State:
Illinois
Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care.
What You Will Do In This Role
The Technical Services Coordinator (TSC) is an entry-level leadership role responsible for overseeing a team of Medical Equipment Technicians (METs). This hybrid position splits time between our district office and customer field locations, ensuring the timely, cost-effective inspection, maintenance, and repair of biomedical equipment.
The TSC leads a team of six METs, with a strong focus on patient handling equipment, which represents the bulk of the work performed by the team. This role is ideal for someone with direct hands-on experience servicing patient handling equipment and who is ready to step into a leadership position.
Primary Equipment Modalities Supported
Patient Handling Equipment (Primary Focus)
- Beds, stretchers, operating tables, mattresses, blowers, wheelchairs, patient lifts, scales, etc.
- This modality is considered entry-level in the biomedical field and typically serviced by maintenance techs or METs.
- Blood pressure machines, vital signs monitors, EKG/ECG devices, etc.
- All makes and models.
- Lead and coordinate daily activities of METs across office and field locations.
- Ensure accurate documentation and regulatory compliance for all equipment serviced.
- Provide training, coaching, and performance feedback to METs.
- Manage inventory, requisitions, and purchase orders.
- Support customer billing accuracy and timeliness.
- Promote continuous improvement and customer satisfaction.
- Occasionally adjust work hours to meet customer needs (e.g., early starts or extended service times).
- Associate’s degree in biomedical equipment technology or related field or equivalent military training.
- Minimum 1 year of technical experience, preferably with patient handling equipment.
- Valid driver’s license and ability to lift/push up to 75 pounds.
- Proficient in reading technical manuals and schematics.
- Strong computer skills (Microsoft Office Suite).
- Experience with preventive maintenance, operational verification, and equipment repair.
- Strong leadership and communication skills.
- Customer-focused with a commitment to quality and compliance.
- Organized, proactive, and team-oriented.
- Flexible and coachable, with a professional demeanor.
- Able to build trust and credibility with internal teams and external customers.
- Work Hours: Monday–Friday, 8:00 AM–4:30 PM
- On-Call: None
- Overtime: Rare, based on customer needs
- Team Size: 6 METs
- Work Split: 50% Field / 50% Office
Apply today to join a team that values service excellence, teamwork, and continuous improvement.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact recruiting@agilitihealth.com.
Primary Job Location:
Chicago District
Additional Locations (if applicable):
Merrillville IN Satellite, Silver Cross Hospital
Job Title
Technical Services Coordinator
Company
Agiliti
Location City:
Downers Grove
Location State:
Illinois