What are the responsibilities and job description for the Sales Development Representative position at AGILIRON?
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Agiliron is an early-stage SaaS company that sells its Enterprise, Multi-Channel Commerce Suite to Small and Medium-Sized Businesses (SMB). Our benefit promise to customers is that we enable them to: Sell More in More Places, But Manage in One.
First, our Suite drives incremental top-line revenue by enabling our customers to easily add new sales channels in this era of rapidly proliferating marketplaces. Secondly, we drive incremental efficiency and rapid scalability by having all our functionality tightly integrated into one commerce platform (Commerce includes fully-integrated multi-location POS, mobile POS, B2C and B2B web store, Amazon and Fulfilled-By-Amazon, eBay along with integration with the top shopping cart providers like BigCommerce, Magento, Shopify and WooCommerce). It is PCI-Level 1 Compliant platform and includes a complete CRM, BackOffice and Reporting capabilities. The Suite integrates with QuickBooks Desktop/Online and is listed on the Intuit App Center with five-star reviews.
The currently open positions are listed below. Please email your resume (Formats: MS Word/PDF) to jobs@agiliron.com.
Sales Development Representative
Job Description
At Agiliron, we know that the key to growth is in a high-performing sales team. That's why we're seeking a qualified sales development representative (SDR) to find and screen potential customers who can benefit from our products and services. As the first line of communication with prospects, ideal SDRs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our sales closers up for success. You should be a quick learner with strong communication skills, and have the ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.
Sales Development Representative:
The Sales Development Representative (SDR) leads proactive outbound prospecting, inbound lead qualification and converts marketing leads to sales qualified leads to help build a strong sales pipeline. This position is critical to the success of our business and plays a pivotal role by advancing qualified prospects from lead status into qualified sales opportunities.
The SDR is the bridge between marketing and sales and is responsible for qualifying, nurturing and setting appointments for the Enterprise Account Executives in support of our high growth business.
Responsibilities:
- Attain proficiency in all Agiliron products and services
- Maintain lead and prospect records in CRM
- Produce creative strategies for targeting decision-makers at prospect accounts to book sales appointments and influence company revenue
- Conduct/perform prospecting activities - cold calls, sending emails, social strategies, etc.
- Lead high-level discovery calls with prospects
- Explain software to prospects; inbound marketing leads and outbound prospecting leads from cold calling
- Perform telephonic, web and in-person sales presentations (as needed)
- Represent and position the functionality and capabilities of our solutions as benefits to prospective business owners to solve their specific needs and challenges
- Manage all business-related activities at the forefront of the sales process on Marketing Qualified Leads (MQLs)
- Qualify, nurture, manage and convert MQLs to Sales Qualified Leads (SQLs) using a systematic process developed through collaboration with sales and marketing leaders
- Perfect qualification process on both MQLs and outbound outreach leads from cold calling
- Work with Enterprise Account Executives (EAEs) and Sales Engineers to smoothly transition SQLs to the appropriate team members to perform follow on discovery meetings and/or technical demonstrations
- Attain proficiency and develop methodical work process within CRM for performing SDR responsibilities as efficiently and effectively as possible
- Drive sales growth and pipeline through setting up qualified meetings for EAEs
Top characteristics and traits for a successful SDR:
- Ability to speak with CEOs, CFOs, VP Finance, Controllers, Accountants at early stage and growth businesses and ask intelligent questions
- Genuine customer empathy
- Organized and possess strong time management skills
- Excellent written & verbal communication
- Self-motivated with ability to work in fast paced, changing environment
- A thirst for knowledge and growth in a start-up environment
- A sense of urgency and persistence
- Flexibility - we're a company that moves and reacts fast
- Ongoing Customer Support and Customer Success Management
- Evangelize New System Capabilities towards Rapid adoption by Customers
Required Skills and Qualifications:
- Bachelor's degree or at least 4 years of relevant work experience
- 2-3 years of sales experience, with a history of exceeding lead targets
- Prior experience as a SaaS and/or Enterprise Software sales development rep preferred
- Strong communication skills via phone and email
- Proven creative problem-solving approach and strong analytical skills
- Strong desire and ability to move up within a sales organization
- Proficiency with CRM software
- Work-from-Home - This is a WFH position (USA or Canada). This person needs to work effectively from their "home office" in your home. The ideal candidate will have worked like this in some previous job and thereby knows and can substantiate that you operate effectively in this circumstance and for some people, it is ideal.
- Compensation will be commensurate with experience, performance bonus eligible.
Increase renewal rates and reduce churn