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Service Desk Analyst

Agile Resources, Inc.
Boca Raton, FL Contractor
POSTED ON 1/7/2026 CLOSED ON 2/5/2026

What are the responsibilities and job description for the Service Desk Analyst position at Agile Resources, Inc.?

Job Title: Senior Service Desk System Administrator

Location: Anchorage, AK

Salary Range: $70,000 – $77,000

Employment Type: Full-Time


Our industry-leading client are seeking a Senior Service Desk System Administrator to join their IT team in Boca Raton, FL. This role is ideal for someone with a strong background in IT service management, network troubleshooting, and security operations.


Qualifications:

  • 5–7 years of experience in IT, information security, or service management.
  • Strong understanding of network design, TCP/IP, VLANs, and routing.
  • Experience with vulnerability assessments, incident response, and operating systems.
  • Familiarity with ITIL frameworks and service desk best practices.
  • Hands-on experience with computing systems, network technologies, and security tools.


Keywords:

IT Service Management, System Administrator, Network Troubleshooting, TCP/IP, VLAN, Routing, Vulnerability Assessment, Incident Response, ITIL, Security Operations, Louisville IT Jobs

Salary : $70,000 - $77,000

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