Infrastructure Manager

Location / Remote: Hybrid in Kissimmee, FL (minimum 3 days per week onsite).

Employment Type: Contract-to-Hire (direct-hire candidates will also be considered).

Benefits (Upon Conversion to Direct Employment):

• Florida Retirement System (FRS) retirement benefits, including employer contributions
• 100% employer paid Medical, dental, and vision insurance
• Employer-paid life insurance coverage
• Short-term and long-term disability insurance provided at no cost
• Paid vacation, sick leave, holidays, and a floating holiday
• Professional development and tuition reimbursement opportunities, subject to eligibility
• Comprehensive benefits supporting long-term stability and employee well-being

Compensation: up to $110,000 annually upon conversion, depending on qualifications.

This IT Infrastructure Manager role is a key leadership position responsible for overseeing enterprise networking and systems infrastructure while improving operational effectiveness, accountability, and collaboration across technical teams. The ideal candidate combines strong infrastructure management experience with substantial enterprise networking expertise and the ability to lead both people and complex technical operations. This position offers an opportunity to strengthen infrastructure operations, improve organizational visibility, and establish a more coordinated approach to project delivery and troubleshooting. Long-term professional growth and potential leadership advancement are additional opportunities.

Responsibilities:

• Lead and manage infrastructure teams responsible for enterprise networking, systems administration, and day-to-day IT infrastructure operations.
• Provide technical oversight of network infrastructure, including network operations, performance, troubleshooting, and infrastructure improvements.
• Oversee enterprise server and systems environments, ensuring reliable integration between networking and systems infrastructure.
• Direct infrastructure projects, upgrades, migrations, operational support, and incident response activities.
• Establish clear project ownership, priorities, accountability, and visibility into team activities, dependencies, and deliverables.
• Improve collaboration between networking, systems, and other technical teams by promoting shared knowledge and coordinated troubleshooting.
• Evaluate technical recommendations, identify operational risks, and support informed infrastructure decisions.
• Strengthen infrastructure governance, change management, documentation, and operational processes.
• Communicate infrastructure priorities, project progress, technical challenges, and operational performance to leadership and organizational stakeholders.
• Mentor and develop technical staff, encourage professional growth, and establish a culture of ownership, transparency, and continuous improvement.

Required Skills:

• Significant experience managing enterprise IT infrastructure teams, including responsibility for networking and systems operations.
• Strong enterprise networking expertise, with the ability to evaluate network architecture, operations, troubleshooting, and technical recommendations.
• Solid understanding of enterprise systems infrastructure, including server environments, systems administration, and integration with networking technologies.
• Proven experience overseeing infrastructure operations, technical support, upgrades, migrations, and incident management.
• Demonstrated success improving collaboration across technical teams, reducing operational silos, and establishing shared visibility into priorities and project execution.
• Strong project management and operational leadership skills, including assigning ownership, managing priorities, establishing accountability, and ensuring successful delivery.
• Experience with infrastructure governance, change management, risk management, and technical documentation.
• Strong communication and leadership skills, with the ability to engage technical personnel, executives, and organizational stakeholders.
• Ability to lead effectively in a high-visibility environment while promoting transparency, teamwork, and continuous improvement.
• Ability to successfully complete an FDLE background check.

Preferred Skills:

• Experience managing IT infrastructure within local government, public-sector, regulated, or similarly governed organizations.
• Background leading infrastructure teams through operational improvements, organizational change, or modernization initiatives.
• Experience developing technical staff, strengthening succession planning, and building sustainable infrastructure management practices.
• Interest in long-term organizational service and professional growth within a stable, service-oriented environment.