What are the responsibilities and job description for the Windows Desktop Administrator - Associate position at Agile Defense, LLC?
Requisition #: 1508
Job Title: Windows Desktop Administrator - Associate
Employment Type: Regular
Work Schedule: Full-Time, 40hr/week
Location: Fort Huachuca, Arizona
Clearance Level: Secret Clearance
Required Certification(s):
* Must have Security CE certification prior to hire
* Must have Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A , within 6 months of hire
ESSENTIAL JOB DUTIES
* Be a self-motivated system administrator to provide enterprise desktop support for the Army in a fast paced and demanding environment
* Build and configure Windows-based systems in support of highly visible mission areas
* Proactively and efficiently administer desktops using enterprise toolsets such as MCM, VMware Mirage, VMware Horizon, etc.
* Effectively troubleshoot complex technical issues
* Ensure desktop configuration compliance with DoD and Army regulations
* Document technical troubleshooting efforts
* Participate in rotational on-call duties to provide after-hours support
QUALIFICATIONS
* Must have Security CE certification prior to hire
* Must acquire Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A , within 6 months of hire
* HS 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration
* Experience with Windows 10 and Windows 11 administration
* Experience with physical and virtual (VMware) desktops
* Experience with zero client environment
* Ability to effectively troubleshoot complex technical issues
* Ability to research and develop creative solutions to unique problems
* Knowledge of networking concepts
* Ability to create and/or modify scripts (batch, PowerShell)
* Ability to document technical troubleshooting efforts
* Proficiency with Windows Active Directory services
* Familiarity with McAfee Host Based Security System (HBSS)
* Familiarity with Microsoft System Center Configuration Manager (MCM)
* Familiarity with Assured Compliance Assessment Solution (ACAS)
* Knowledge of DISA STIGs and IAVAs
* Be able to effectively communicate with team members and customers
* Work independently and as a team member; set priorities and organize work to meet deadlines
* Willing to work overtime, holidays, and weekends as necessary
* Familiarity with Intune and Azure preferred
PREFERRED QUALIFICATIONS
* Prior military IT operations experience at the Brigade level or higher
* Attention to detail and the ability to remain calm under pressure
EDUCATION, CERTIFICATION, BACKGROUND, AND YEARS OF EXPERIENCE
* Must have Security CE certification prior to hire
* Must acquire Microsoft desktop certification, MD-102 (or higher), AZ-900 (or higher), or CompTIA A , within 6 months of hire
* HS 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration
WORK ENVIRONMENT
* Working conditions are normal for an office environment.
* Fast paced, deadline-oriented environment.
* May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)
At Agile Defense, we know that our employees are our most important asset. We believe in our responsibility to our fellow employees, customers, company, and to our country. We promote teamwork, integrity, and creativity; we expect our fellow employees to also live these values.
Agile Defense, Inc. does not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.