What are the responsibilities and job description for the Remote LPN — Care Navigator (CCM/RPM/PIN/CHI) — NLC Compact position at AgentOffers?
Most remote LPN jobs are glorified call centers. This one isn’t.
At CareSola, you’ll manage a dedicated panel of Medicare patients — the same people, every month. You’ll know their names, their conditions, their families, and their goals. When a patient’s blood pressure spikes, you’re the one who catches it. When someone can’t afford their medication, you’re the one who finds a solution.
You’re not answering random calls. You’re a consistent, trusted presence in your patients’ lives.
What You’ll Do
- Make 12 outbound calls per day to your assigned patient panel
- Review RPM biometric data each morning (blood pressure, glucose, weight) and flag abnormal readings
- Coordinate care across four Medicare programs: CCM, RPM, Principal Illness Navigation (PIN), and Community Health Integration (CHI)
- Update care plans in the EHR; coordinate with physicians, pharmacies, and specialists
- Connect patients with community resources for social needs (food, transportation, housing)
- Document all patient interactions with detailed, billable time logs
Your Day (Monday–Friday, No Nights or Weekends)
- 9:00 AM – Review RPM dashboard, flag critical readings, message stable patients
- 10:00 AM – Outbound patient calls: medications, barriers, care plan updates
- 1:00 PM – Continue calls; coordinate referrals; assist patients with resources
- 3:00 PM – Documentation, care plan updates, time logs
- 5:00 PM – Done
Requirements
- Active NLC multistate compact license (LPN/LVN) required
- Must reside in one of these states: TX, FL, TN, AZ, UT, NC, SC
- Must hold primary state of residence in an NLC member state
- At least 1 year of clinical experience in any setting
- Comfortable making outbound phone calls and building rapport with elderly patients
- Proficiency with computers, EHR systems, and basic documentation tools
- Reliable internet (25 Mbps download minimum) and a quiet, HIPAA-compliant home workspace
- Computer with 8GB RAM, i5/Ryzen 5 or equivalent, SSD storage, and USB wired headset
Preferred
- Background in chronic care management, remote patient monitoring, home health, or care coordination
- Bilingual English/Spanish
- Familiarity with Medicare billing codes (99490, 99457, G0023, G0019)
- Experience working remotely
States Covered
This position serves patients across all NLC compact states, currently including: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Compensation & Details
- $20–$25/hour based on experience
- Full-time, 40 hrs/week, Monday–Friday
- W2 employment, non-exempt; paid on the 1st and 15th of each calendar month
- 100% remote — equipment not provided
- Health insurance benefits are not currently available; this is an ACA marketplace-eligible W2 position
- Training program (no prior CCM/RPM experience required — we will teach you)
- A mission-driven team that genuinely cares about patient outcomes
- Clear growth path as we scale (team leads, clinical supervisors, training roles)
Pay: $20.00 - $25.00 per hour
Application Question(s):
- How many years of experience do you have as an LPN?
License/Certification:
- Nurse Licensure Compact (NLC) Multistate LPN License (Required)
Work Location: Remote
Salary : $20 - $25