What are the responsibilities and job description for the Local Coordinator position at Agent Au Pair?
The Local Coordinator Network
Our Local Coordinator Network is a diverse, collaborative group of individuals from various professional backgrounds all across the United States.
Each Local Coordinator is a global expert who represents Agent Au Pair and cultural exchange in their community while working part-time from home as an independent contractor and supplementing their income.
The Local Coordinator Position
Local Coordinators support host families and international exchange visitors (J-1 Au Pairs) during their 12-month program year together.
They are responsible to ensure the well-being of the exchange visitor as trusted mentors and provide top-notch client services to their host families while upholding program rules and regulations.
Local Coordinator Responsibilities
- Promote philosophies in the Department of State Au Pair Exchange Program Brochure
- Uphold the Department of State Au Pair Regulations
- Interview and screen all host family members in their home environment at least four (4) weeks prior to exchange visitor arrival (for new host families)
- Collect and review the host’s Household Guideprior to exchange visitor arrival for each new placement
- Video call with exchange visitors within 48 hours of arrival to ensure their safe arrival and well-being
- Facilitate the agency’s orientation process with all host family members and the exchange visitor within the first two weeks of arrival
- Conduct fun, engaging monthly meetings with exchange visitors and monitor attendance
- Collaborate with the Local Coordinator Network to facilitate new connections among exchange visitors
- Maintain monthly two-way communication with hosts and answer common questions
- Submit a monthly report for each placement between the1st-15th of each month
- Serve as the main point person for hosts and exchange visitors throughout their program year
- Follow our proven conflict resolution process and serve as a neutral, third-party support
- Document factual information from both parties upon initial complaint from the host or exchange visitor
- Facilitate mediation between the exchange visitor and their host if requested by management in response to placement issues
- Promote agency programs within personal networks and community groups
The Ideal Candidate
- 25 years old
- College degree highly preferred
- Must submit and pass a background check
- Must be a U.S. citizen or legally authorized to work in the United States
- Access to a personal vehicle and drivers license (individual exceptions may be made for urban dwellers)
- Tech and social media savvy with personal smartphone and laptop with reliable home wifi
- Flexible evening and weekend availability
- Willing to commit to the position for a minimum of one (1) year
- 5 years professional work experience
- Comfortable working independently from home with minimal supervision
- Professional background in client services / social work / education preferred
- Passionate about cultural exchange and international education
- Has traveled abroad or studied language and culture preferred
- English language proficiency; bi-lingual is a plus but not required
- Strong written and verbal communication skills
- Ability to navigate conflict resolution and de-escalate high stress situations
- Must live within a one (1) hour drive from program market areas
For more information, please visit our website below:
https://agentaupair.com/local-representative-overview-2-html.html
*Please note that the pay amount listed is a potential number. The amount will vary based on tasks completed.
Job Types: Part-time, Contract
Pay: $3,000.00 - $5,000.00 per year
Work Location: In person
Salary : $3,000 - $5,000