What are the responsibilities and job description for the Virtual Customer Service/Sales Representative position at Agent Alliance Inc.?
Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.Job Requirements:Reach out to individuals who have requested more information on the benefits we offerSchedule Zoom meetings with these membersCustomize new benefit plans and adjust existing plans to fit the current needs of each clientEstablish and maintain relationships with existing and new clientsPerform benefit reviews for existing clients, as well as help with any necessary claims or adjustmentsProvide attentive customer service and any necessary administrative support in response to members' needsRespond to and resolve client questions and concerns regarding their benefitsEnsure that all documentation is accurate and complete, and perform any necessary updates on scheduleBenefits:Medical (BlueCross BlueShield)Dental, Vision, and Hearing insuranceCompany stock options offeredComprehensive paid training programFlexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)Weekly performance-based pay and bonuses, on average, $65,000 to $68,500 in the first year
Salary : $65,000 - $68,500