What are the responsibilities and job description for the Account Manager - Staffing position at AGEATIA TECHNOLOGY CONSULTANCY SERVICES INC.?
Job Summary
Ageatia Technology Consultancy Services, Inc. is seeking a motivated and relationship-driven Account Manager to manage and grow client relationships within our staffing and workforce solutions business. The Account Manager will serve as the primary point of contact for assigned clients, ensuring exceptional service delivery while identifying opportunities to expand business. This role works closely with recruiters, clients, and internal leadership to ensure successful talent delivery, client satisfaction, and revenue growth.
Key Responsibilities
- Serve as the primary point of contact for assigned staffing clients.
- Build and maintain long-term client relationships through regular communication and strategic account management.
- Understand client hiring needs, workforce challenges, and business objectives.
- Partner with recruiting teams to prioritize open requisitions and ensure timely candidate submissions.
- Monitor recruiting activity and provide clients with status updates on open positions.
- Coordinate candidate interviews, offer negotiations, onboarding, and issue resolution.
- Conduct regular business reviews and client meetings to strengthen partnerships.
- Identify opportunities for additional staffing services, new business units, and program expansion.
- Ensure compliance with client requirements, MSP/VMS processes, and service level agreements (SLAs).
- Resolve client concerns promptly while maintaining a high level of customer satisfaction.
- Maintain accurate client information, sales activities, and account notes within the CRM.
- Collaborate with internal teams to improve service delivery and operational efficiency.
- Meet assigned revenue, gross profit, and client retention goals.
Qualifications
- Bachelor's degree preferred or equivalent work experience.
- 2 years of experience in staffing, recruiting, account management, or business development.
- Experience working with MSP/VMS programs such as Beeline, Fieldglass, Workday VNDLY, or similar is a plus.
- Strong relationship-building and customer service skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple client accounts and priorities simultaneously.
- Strong organizational and problem-solving skills.
- Proficiency with Microsoft Office and CRM systems.
Preferred Experience
- IT Staffing
- Engineering Staffing
- Professional Staffing
- Light Industrial Staffing
- Healthcare Staffing
- Workforce Solutions
- Managed Service Provider (MSP)
- Vendor Management System (VMS)
Skills
- Client Relationship Management
- Account Growth
- Customer Service
- Staffing Operations
- Recruiting Coordination
- Negotiation
- Communication
- Time Management
- Problem Solving
- Team Collaboration
- CRM Management
- Pipeline Management
Ageatia was built on the principle of becoming a leading provider of workforce solutions for clients and candidates across the Engineering, Healthcare, Scientific and Information Technology industries. As we grow and evolve, we recognize our differentiation lies not just in traditional staffing, but in true partnerships and collaboration on hiring solutions.
We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career.
In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs.
The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.
We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career.
In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs.
The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.
Salary : $50,000 - $60,000