What are the responsibilities and job description for the Logistics Technician position at AgCertain?
The Logistics Technician plays a crucial role in ensuring the smooth and efficient operation of logistics and supply chain activities within AgCertain.
Responsibilities and Duties
- Operate safely and appropriately in all AgCertain situations and environments
- Load/unload trucks, railcars, totes/containers in accordance with company standards
- Ability to climb and work at elevation onto semi-tractor trailers and railcars in inclement weather from very cold to very hot ambient temperatures
- Properly document shipping and receiving logs/files/records for every shipment
- Conduct initial lab analysis on inbound product to ensure it meets quality standards
- Verify freight bills
- Prepare/review – packing lists, bills of lading, and other shipping documentation
- Assist in maintaining the cleanliness of the tank farm and trucking bay
- Receive parts and supplies for plant/office; properly file for inventory records
- Enter customer data into data management system as required
- Accept and facilitate customer sample requests
- Operate material handling equipment safely (forklifts, telehandler, pallet jacks)
- Operate company vehicles safely (box truck)
- Wear proper PPE (hard hat, safety glasses, steel-toed shoes)
- Utilize safety harness/fall arrest system when required by company policy
- Cross train with production
- Assist with plant operations/maintenance when required
- Properly package products and prepare products for shipping in accordance with all relevant regulations and shipping industry standards
- Receive after hours calls to facilitate operations and respond accordingly
- Comply with all company food safety and occupational safety requirements
- Maintain a clean, food-safe and occupationally safe truck bay
- Participate in company trainings
- Perform all other duties as assigned
Customer Service Responsibilities:
- Answer the phone professionally and politely
- Communicate with customer/shipping company representatives by email
- Provide documentation to customers as needed
- Perform in all ways with appropriate AgCertain brand and communication standards
- A high school diploma or GED equivalent level certification with proven reading, writing, clearly legible handwriting, computer, inter-personal communication and mathematics skills
- Physical abilities to include the ability to lift 75 lbs (34 Kg), ability to spend 8 hours on feet and/or standing in place
- Must have a valid driver’s license and be able to attain a chauffer’s license
- Proficient in Microsoft Office Suite
- Strong troubleshooting skills and attention to detail
- Strong written and oral communication skills and the ability to communicate internally and externally with customers and vendors
- Act with humility, honesty, integrity, and a commitment to safety
- Abide by Good Manufacturing Practices in all areas of the facility