Case Manager Advocate for PCAP

Company Description

Agape is a trusted nonprofit serving Kitsap County for over 40 years, providing substance use disorder treatment and supportive services that help individuals and families build stability and recovery.

Our mission is rooted in compassion, dignity, and the belief that everyone deserves access to support—regardless of their circumstances.

please send resume to: agape@agapekitsap.org

Agape Unlimited PCAP program is seeking to add a case manager to our growing team. Please visit: www.agapekitsap.org to learn more about us.

Starting Pay $24.00 - $27.00 PH F/T Days Great benefits!

Basic Functions & Responsibilities:

The Parent-Child Assistance Program (PCAP) is a 3-year intervention providing direct outreach for pregnant and parenting women and birthing people. PCAP provides tailored, home-based, structured case management when at-risk alcohol or other substance use has occurred. Based in relational and harm reduction theory, PCAP provides trauma-informed, hope centered and goal-oriented support to clients to build their autonomy, establish a strong community support network, and reduce the incidence of future substance exposed pregnancies. Kitsap PCAP is one site of a statewide network of PCAP programs evaluated by the University of Washington’s Addiction, Alcohol & Drug Institute.

Specific Responsibilities:

· Perform case management activities according to PCAP policies and procedures, in a highly confidential and professional manner

· Provide supportive case management for a caseload of 15-20 clients

· Conduct home and/or community-based visits approximately twice per month, according to client need

· Assist clients in setting goals based on their individual needs assessments, identifying steps to meet their goals and monitoring progress

· Work collaboratively with other community providers and agencies whose services are relevant to client needs

· Provide outreach services to engage and connect clients with community agencies that will meet the client’s needs and goals

· Coordinate scheduling and attend case consultations and appointments with community providers with whom the client is involved. Maintain regular contact with the client’s network of service providers

· Provide outreach to locate missing clients and re-engage them with the program

· Collect client-related data that is often extremely sensitive and confidential, according to PCAP policies and procedures, and input into REDCap, an online data entry program

· Enter data and documentation accurately and according to established protocols and deadlines

· Attend and participate in weekly or bi-weekly individual supervision with site clinical supervisor to discuss client needs, goals, and issues

· Participate in weekly staff/ business meetings

· Complete all University of Washington PCAP training requirements upon hire and other training courses as required

· Obtain and maintain current CPR, Infant CPR, First Aid Certification and participate in annual Blood Born Pathogen training

· Contribute to report writing, account management and community presentations as needed

· Other duties as assigned

Requirements:

· 4-year B.A. or B.S. degree in a related field and at least 3 years of community-based experience working with vulnerable populations. Verification that a B.A. or B.S. degree has been achieved is required

· Demonstrated ability to effectively engage with mothers/birthing people and their families

· Experience with issues or on projects working with perinatal substance use or an equivalent combination of education and work experience strongly preferred

· Knowledge of substance use and its effects on individuals, families and communities is required

· Ability to maintain a positive relationship with clients, regardless of where the client is regarding substance use, and the conviction that substance use is a treatable illness and constitutes a public health challenge is preferred

· Strong written and verbal communication skills

· Ability to engage in conversations involving extremely sensitive & confidential issues

· Demonstrated ability to conduct themselves ethically & professionally, adhering to the agency Code of Ethics is always necessary

· Ability to work both with a team and independently

· Knowledge of community/recovery resources

· Ability to use an online data entry platform

· Strong organizational and time management skills

· Must have valid WA state driver’s license, a clean driving record and be able to travel on a daily basis. (Company vehicles are used)

· Ability to pass required background check

· Ability to meet the physical and training requirements of the position

· Applicants understand and adhere to state & federal confidentiality regulations

· Must sign an oath of permanent confidentiality covering all client related information

· Agape is a drug free workplace

• Individuals with life experience dealing with substance use disorder or other relevant issues are strongly encouraged to apply.