Admissions Coordinator

JOB SUMMARY Responsible for managing all aspects of the patient referral and admission process. Establishes and maintains positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes. DUTIES & RESPONSIBILITIES Performs all daily patient referral and admission operations. Ensures compliance with all state and federal admission regulatory requirements. Ensures patients are admitted in accordance with policy. Establishes and maintains positive working relationships with current and potential referral sources. Maintain accurate census with daily updates. Maintain accurate and current Roster. Maintain Daily Stand-up Report and End of Day Report. Run Medicare / Commercial Insurance and obtain prior authorizations when needed. Create and update whiteboard for referrals / admissions. Obtain Orders and H&P for all new referrals. Assist Marketers with set-up of transportation as needed. Fax consents when needed and follow-up to ensure they are completed. Create / generate letters thanking referral sources for referral; PCP and referral source indicating patient’s admission; PCP informing of patient’s discharge. Create and follow a process for follow-up on NTUCs and patients discharged for extended prognosis. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) Minimum education of a high school degree At least three years of experience in health care, preferably in hospice or home health. Proficiency in computer applications to include MS Word, Excel and Outlook. Strong written and oral communication skills in person and over the phone Knowledge of governmental regulations and private payer practices. Understanding of HIPAA guidelines and maintaining confidentiality of patient information. Ability to work independently and respond well to changing priorities and conditions. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. PHYSICAL REQUIREMENTS Please complete based on a normal day’s work. Employees are asked to sign a statement indicating whether they can perform the essential functions of their position. Requests for accommodation will be considered on an individual basis. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Agape Hospice is a Local Tucson hospice, committed to providing the highest quality, patient-centered hospice services to our patients. We firmly believe that we are here to help patients and their families on the end of life journey in 3 main ways: 1. Providing comfort where there is pain 2. Providing solutions where there are challenges 3. Providing peace in the midst of chaos We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.