What are the responsibilities and job description for the Medical Receptionist position at Agape Family Practice?
Medical Receptionist / Medical Front Desk
Agape Family Practice is a family medical practice located in Pharr, Texas. We are seeking a dependable, organized, and friendly individual to join our team as a Medical Receptionist / Medical Front Desk Representative.
This position is often the first point of contact for our patients, so we are looking for someone who is professional, welcoming, detail-oriented, and comfortable working in a busy medical office. Medical receptionist experience is preferred.
Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer and route incoming phone calls and respond to general patient questions
- Schedule, confirm, and manage patient appointments
- Check patients in and out and ensure patient information is accurate and up to date
- Collect and enter patient demographic and insurance information
- Assist with insurance verification and patient paperwork as needed
- Communicate with providers, medical assistants, and other staff regarding patient needs
- Maintain patient confidentiality and follow HIPAA requirements
- Receive deliveries and sort and distribute incoming mail
- Monitor office and medical supply inventory and request additional supplies as needed
- Scan, copy, upload, and organize documents and medical records
- Operate standard office equipment and computer systems
- Maintain a clean, organized, and professional front-office area
- Assist with other administrative and patient-care support duties as assigned
Qualifications:
- Excellent communication and customer-service skills
- Strong organizational skills and attention to detail
- Comfortable using computers, phones, and office software
- Ability to multitask and remain professional in a fast-paced environment
- Dependable, punctual, and able to work well as part of a team
- Previous medical office or receptionist experience preferred
- Medical Assistant experience is preferred.
- Bilingual English/Spanish is required
Job Type: Full-time
Pay: $8.00 - $12.50 per hour
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
Salary : $8 - $13