What are the responsibilities and job description for the HR Generalist (HRG) position at Agape Care Group?
Become a HR Generalist with ACG Hospice!
Do you enjoy supporting employees, solving day-to-day challenges, and helping create a positive workplace experience?
We are looking for a Human Resources Generalist who is passionate about supporting both employees and leaders with professionalism, responsiveness, and a strong attention to detail. In this role, you will provide hands-on HR support across a variety of functions, including employee relations, onboarding, compliance, and HR administration. You will serve as a trusted resource for employees and managers, helping to ensure consistent application of policies and a positive, compliant work environment.
As an HR Generalist, you will assist with performance management processes, support employment actions such as hires, promotions, and transfers, and help address employee questions and concerns. You will play a key role in maintaining accurate HR records, interpreting policies, and supporting investigations as needed. You may also assist with training coordination, partner with Learning & Development, and contribute to HR initiatives that enhance employee engagement and retention. Your work will help ensure HR practices align with company standards while supporting the day-to-day needs of the workforce.
And just like all of our team members, our HR Generalists have access to ACG Hospice’s supportive leadership team, professional development resources, and meaningful opportunities for growth and advancement.
Key ResponsibilitiesConducts regular meetings with assigned business units to understand talent needs, workforce trends, and operational challenges.
Provides strategic HR consultation and coaching to leaders on organizational development, performance management, employee relations, and talent strategies.
Analyzes HR metrics and trends to recommend proactive solutions, programs, and policies that support business goals.
Manages and resolves complex employee relations matters; conducts impartial, thorough investigations and provides clear recommendations.
Maintains expert knowledge of federal and state employment laws and organizational policy requirements; partners with Legal as needed to mitigate risk and ensure compliance.
Guides leaders through performance management activities including coaching, corrective actions, career development planning, and recognition strategies.
Supports cultural and organizational effectiveness by fostering strong employee relationships, improving morale, and driving retention initiatives.
Provides interpretation of HR policies, ensuring consistency and fairness across the business.
Develops offer terms and supports employment actions including new hires, promotions, and internal transfers.
Contributes to workforce planning, restructuring efforts, and succession planning to ensure long-term organizational readiness.
Identifies training needs within assigned units and partners with Learning & Development to implement aligned solutions; monitors and evaluates training effectiveness.
Supports international assignment processes when applicable.
Performs additional related duties as required.
We’re Offering Even More Great Benefits When You Join Our Team!
- Tuition Reimbursement
- Immediate Access to Paid Time Off
- Employee Referral Program Bonus Eligibility
- Matching 401K
- Annual Merit Increases
- Years of Service Award Bonuses
- Financial and Legal Assistance Program
- Mental Health and Counseling Programs
- Dental and Orthodontic Coverage
- Vision Insurance
- Health Care with Low Premiums
- $500 Matching Health Savings Account
- Short-term and Long-term Disability
- Fertility Assistance Program
About Agape Care Group
As a regional leader in hospice and palliative care, Agape Care Group proudly serves patients through its family of care providers — Agape Care South Carolina, Georgia Hospice Care, Hospice of the Carolina Foothills in North Carolina, and ACG Hospice in Alabama, Kansas, Louisiana, Missouri, Oklahoma, Texas and Virginia. The company’s employees are committed to serving with love those touched by an advanced illness, providing comfort and support through compassionate care and meaningful experiences. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Our Company Mission
Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
Essential Functions
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Qualifications
Required Skills & Competencies
Exceptional verbal and written communication skills.
Strong interpersonal and relationship-building capabilities with a customer-focused approach.
Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
Strong understanding of employment laws, regulations, and HR policies; ability to apply them appropriately and consistently.
Ability to understand organizational structure, job architecture, compensation programs, and HR operations.
Demonstrated ability to meet deadlines and adapt in a fast-paced environment.
Strong analytical and problem-solving skills with sound judgment.
Proficient in Microsoft Office Suite and HR systems.
Minimum of 5 years of progressive HR experience, including significant experience resolving complex employee relations issues.
Broad knowledge of HR disciplines including compensation, organizational development, employee relations, diversity, performance management, and federal/state employment laws.
Bachelor’s degree in Human Resources Management or related degree required.
SHRM-CP or SHRM-SCP certification preferred, or ability to obtain certification within one year of hire.
- UKG HRIS Software Experience preferred.
Exceptional verbal and written communication skills.
Strong interpersonal and relationship-building capabilities with a customer-focused approach.
Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
Strong understanding of employment laws, regulations, and HR policies; ability to apply them appropriately and consistently.
Ability to understand organizational structure, job architecture, compensation programs, and HR operations.
Demonstrated ability to meet deadlines and adapt in a fast-paced environment.
Strong analytical and problem-solving skills with sound judgment.
Proficient in Microsoft Office Suite and HR systems.
Minimum of 5 years of progressive HR experience, including significant experience resolving complex employee relations issues.
Broad knowledge of HR disciplines including compensation, organizational development, employee relations, diversity, performance management, and federal/state employment laws.
Bachelor’s degree in Human Resources Management or related degree required.
SHRM-CP or SHRM-SCP certification preferred, or ability to obtain certification within one year of hire.
- UKG HRIS Software Experience preferred.