What are the responsibilities and job description for the Cleaner position at AGAMA IT BIZ SOLUTIONS PRIVATE LIMITED?
Required Skills & Experience
- 3–6 years of experience in project coordination, delivery management, or program support roles, ideally in IT services/staffing environments.
- Proven experience coordinating with large teams (25 resources) across distributed locations.
- Strong organizational skills with hands-on proficiency in Excel/Google Sheets for tracking and reporting; PowerPoint for status decks.
- Excellent verbal and written communication skills; comfortable interfacing directly with client stakeholders.
- Experience with tools such as JIRA, ServiceNow, MS Project, SharePoint, or similar tracking/ticketing systems preferred.
- Ability to work independently, manage multiple threads simultaneously, and drive follow-through without heavy supervision.
- Strong interpersonal skills — comfortable pushing for updates and holding people accountable in a professional, collaborative way.
- Bachelor's degree in any discipline; PMP/CAPM or similar certification is a plus but not mandatory.
Nice to Have
- Prior experience supporting a large enterprise account (e.g., BFSI, technology, or product companies).
- Familiarity with Agile/Scrum ceremonies.
- Experience building dashboards or automated status reports.
- A consistent, on-time Weekly Blocker Report that gives leadership clear visibility into delivery risks.
- Reduced average time-to-resolution for resource blockers.
- High responsiveness and trust from both resources and client stakeholders.