Deli Manager

POSITION RESPONSIBILITIES/ACCOUNTABILITIES:

• Responsible for ensuring proper receiving, unloading, storage, and rotation of merchandise and building of displays.
• Ensure all products to be rotated, including refrigerated, non-refrigerated, and freezer items.
• Utilize fryers, ovens, and stoves to prepare various hot food items with quality standards.
• Accurately cut, slice, weigh, and package deli products in alignment with company standards, quality expectations, and customer needs.
• Accurately package hot food items based on customer requests, ensuring proper portioning and presentation.
• Ensure department shelving and display units are maintained, cleaned, and organized.
• Perform and manage all orders for the department and responsibly manage inventory levels.
• Conduct an inventory of the department monthly.
• Manage inventory, pricing, and sales strategies to ensure the department meets or exceeds targeted profit margins.
• Implement effective merchandising strategies to optimize product presentation while actively monitoring and reducing inventory shrinkage.
• Maintain proper labeling of all department items, including proper listing of ingredients and Company code/date policies.
• Observe temperatures of coolers, cases, and freezers and report failures to management promptly.
• Follow and always help instill food safety practices and procedures.
• Ensure compliance with established procedures, practices, sales, safety, and security according to A.G. Supermarkets, Inc. policies.
• Strictly adhere to all safety, health, weight, and measure regulations.
• Responsible for ensuring clean equipment, tables, floors, grinders, coolers, and production areas as required to exceed Food Safety requirements.
• Recruit, hire, train, and discipline associates. employees.
• Formulate a weekly schedule, including breaks and lunches for employees.
• Perform annual reviews on employees within your department.
• Visit competitor establishments periodically to gather insights on product offerings, pricing strategies, and merchandising ideas to inform and enhance departmental operations.
• Ensure equipment is working correctly, including safety features, and report any safety hazards immediately
• Perform other duties as assigned or required.

ESSENTIAL SKILLS & EXPERIENCE:

• Must be 18 years of age or older.
• Demonstrate strong organizational skills to prioritize tasks, manage multiple responsibilities, and maintain focus in a fast-paced environment.
• Proficient in computer systems including Microsoft Office for inventory management, sales tracking, and reporting, with strong math skills to forecast sales, and analyze P&L.
• Ability to maintain a high level of confidentiality when handling sensitive information.
• Excellent interpersonal and communication skills with the ability to engage effectively with customers, employees, and management.
• Dedicated to providing exceptional customer service through prompt issue resolution and customer focused approach.

NON-ESSENTIAL SKILLS & EXPERIENCE:

• ServSafe Certified or equivalent preferred.
• At least 1 year of experience in Deli or related fields preferred.

REPORTING TO THIS POSITION:

• Deli Personnel

PHYSICAL DEMANDS & WORK ENVIRONMENT:

Work is performed in a typical retail environment, requiring:

• Frequent lifting, pushing, carrying, and pulling of weights between 20–40 lbs., with occasional lifting over 40 lbs.
• Standing for extended periods (90% of the time) and walking (10%).
• Frequent kneeling, bending, and reaching above and below waist level.
• Hard tile/cement flooring with anti-fatigue mats.
• Working in various temperature-controlled environments, including:
• • Freezers (extreme cold)
  • Areas near ovens (extreme heat)
  • Receiving areas with occasional humidity or wet flooring
• Required: Slip-resistant footwear, hair nets or hats, various cleaning supplies, and cutting gloves.
• Machines, Tools, and Equipment used: slicers, knives, wrappers, fryers, dishwashers, ovens, steamers, other baking utensils, and scales.

This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.