Technician

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

?     Performs diagnostics and repairs on John Deere equipment and technology

?     Mentors Service Technician Trainees and Service Technicians

?     Conducts or supports customer clinics

?     Accountable for billable time and assigned work orders

?     Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information

?     May participate in Service EDUCATE Training programs required for the development of skills and knowledge

?     Operates and maintains vehicles, tools and equipment required to perform job responsibilities

?     Maintains a clean work area and performs work in a neat and orderly fashion

?     Follows all safety rules and regulations in performing work assignments

?     Maintains current knowledge of John Deere and competitive products        

Experience, Education, Skills and Knowledge

?     Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred

?     Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty

?     Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment

?     Experience operating tools and equipment for diagnostic purposes

?     Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred

?     Experience working cooperatively in a team environment

?     Experience communicating effectively verbally and in writing

?     Must have an adequate toolset to perform job responsibilities

?     Ability to lift at least 75 lbs repeatedly

?     High School Diploma, GED, or equivalent experience required; Associates degree preferred

?     Valid driver’s license required; CDL (Commercial Driver’s License) preferred

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

All positions require pre-employment screening.

Must be authorized to work in the United States.

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