What are the responsibilities and job description for the CSR - Customer Service Representative position at AG Paradise DBA Estrella Insurance?
Our Estrella Insurance Agency, West Palm Beach, FL is hiring a Customer Service Representative whit Auto Insurance experience to join our growing team:
Benefits for the Customer Service Representative:
· Competitive base salary $ $20.00 (commensurate with experience)
· Competitive commission structure
· Bonus incentive based on individual/agency performance
· Paid time off - personal time and holidays
· Training/coaching provided
Qualifications for Customer Service Representative:
· Must be bilingual in Spanish and English to apply
· Customer Service or client-facing experience is required
· Knowledge of Microsoft Office is required
Proven track record of trustworthiness, dependability and ethical behavior
· Excellent communication skills: written, verbal and listening
· Must have strong interpersonal communication skill
· Must be motivated and determined
Responsibilities for the CSR:
· Establish client relationships and follow up with clients, as needed
· Provide prompt, accurate, and friendly client support. (support can include responding to inquiries)
Take incoming calls
· Maintain a strong work ethic with a total commitment to success each and every day
Job Type: Full-time
Pay: $ $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Parental leave
Experience:
- car insurance: 1 year (Required)
Language:
- English (Required)
- Spanish (Required)
License/Certification:
- License (Required)
Work Location: In person
Salary : $20