Area Community Manager

JOB SUMMARY: The Area Community Manager oversees the day-to-day operations of two assigned properties, ensuring their smooth functioning, resident satisfaction, and financial success. This role demands a proactive and customer-centric professional capable of leading a team, fostering a sense of community, and achieving property excellence.

VALUES MODELED: All employees are expected to bring our values to life every day by demonstrating:

• RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY: Act with honesty, honor, and transparency in all activities.
• SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.
• EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations.
  
  

Leadership

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implement effective recruitment, coaching, motivation, and development techniques to lead a skilled team.
• Understand team members' professional goals and leverage their strengths to meet organizational objectives.
• Provide leadership, guidance, and mentorship to promote teamwork, professional growth, and a positive work environment.
• Set performance expectations, conduct regular team meetings, and provide ongoing training.
  
  

Resident Relations

• Promote a positive and inclusive living environment through resident engagement and community events.
• Address resident inquiries, concerns, and issues promptly and professionally.
• Coordinate maintenance, repairs, and improvements to maintain a visually appealing property.
  
  

Financial Management

• Develop and manage property budgets, ensuring cost-effective operations and revenue growth.
• Monitor rent collection, accounts receivable, and financial reporting to ensure compliance with company policies.
• Develop and implement leasing strategies to optimize occupancy rates and revenue.
• Oversee the leasing process, including property tours, application processing, lease agreements, and move-ins.
  
  

Vendor And Partner Relationships

• Collaborate with external vendors, contractors, and partners to ensure high-quality services and cost-effective solutions.
  
  

Compliance And Regulations

• Ensure compliance with local, state, and federal regulations, fair housing laws, and property policies.
• Maintain accurate and up-to-date records and documentation related to property operations.
  
  

Marketing And Branding

• Develop and implement marketing strategies to attract and retain residents, enhance the property's online presence, and showcase unique features.
  
  

Education/ Ecperiance

• Bachelor's degree in Business Administration, Property Management, or related field (preferred).
• Minimum of two (2) years' experience in property management and one-year leadership experience.