Facilities Manager - Twin Farms

Company Description

Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults. Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service.

Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality. Our team members are at the heart of the guest experience, bringing integrity, care, and pride to everything they do.

Twin Farms is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment in accordance with all applicable laws.

Job Description

Twin Farms is seeking an experienced Facilities Manager to oversee the care, safety, and functionality of all buildings, systems, and infrastructure across the property. This is a hands-on leadership role responsible for preventive and corrective maintenance, regulatory compliance, and the continuous operation of water, wastewater, and stormwater systems. The ideal candidate brings strong technical expertise, sound judgment, and a proactive, service-oriented mindset suited to a luxury hospitality environment.

Key Responsibilities

• Lead and oversee routine, preventive, and corrective maintenance of buildings, facilities, equipment, and grounds infrastructure.
• Conduct regular inspections; maintain accurate logs and reports; identify repair or replacement needs; and address unsafe conditions.
• Troubleshoot mechanical, electrical, HVAC, plumbing, and water systems; perform minor repairs when appropriate and coordinate licensed outside contractors as needed.
• Manage and oversee Twin Farms' water, wastewater, and stormwater systems in full regulatory compliance, including required monitoring, sampling, reporting, and certifications.
• Perform daily inspections of water systems, hot tubs, heating systems, and treatment equipment; monitor chlorine residuals, pump hours, and chemical balances.
• Ensure gauges, testing equipment, and treatment systems are calibrated, operational, and maintained to code.
• Plan, prioritize, and schedule maintenance projects, including annual shutdown work, with attention to cost control and operational efficiency.
• Research, order, and maintain inventory of tools, equipment, and building materials to support routine work and emergency response.
• Exercise independent judgment in purchasing decisions and contractor selection in alignment with budget and timelines.
• Maintain maintenance shops, mechanical rooms, and equipment in a clean, organized, and safe condition.
• Ensure all maintenance and safety policies, procedures, and documentation are current and consistently followed.
• Collaborate closely with other departments to support operations and guest experience through proactive communication.
• Provide occasional support to grounds operations, including snow removal and seasonal needs.
• Perform other duties as assigned.

Working Conditions

• Position requires flexibility, including availability for extended shifts, weekends, holidays, and emergency response.
• Work is performed indoors and outdoors in varying weather conditions and may involve exposure to noise, chemicals, mechanical, and electrical hazards.
• Physical requirements include standing and walking for extended periods, climbing ladders (up to 12 feet), working in confined spaces, and lifting up to 50 pounds.

Qualifications

• Extensive knowledge of building maintenance practices and the safe use of tools related to inspection, repair, renovation, and light construction.
• Strong working knowledge of HVAC, electrical, plumbing, painting, and general building systems.
• Ability to read, interpret, and update building and utility as-builts (water, gas, electric, plumbing).
• Basic understanding of electrical principles and troubleshooting.
• Ability to analyze and resolve complex maintenance issues independently or with contracted trades.
• Strong organizational skills with the ability to manage competing priorities and respond to urgent needs.
• Familiarity with OSHA general industry safety standards, including confined space requirements.
• Strong communication skills, including the ability to work effectively with contractors, vendors, staff, and leadership.
• Customer-oriented mindset with professionalism, discretion, and confidentiality.

Education and Experience

• High school diploma, equivalent, or vocational/technical degree required.
• Minimum of four years of general maintenance or facilities experience; hospitality or resort experience strongly preferred.
• Valid driver's license with an acceptable driving record.
• OSHA General Industry certification preferred.
• Ability to maintain required water and wastewater licensure through continuing education.

Additional Information

At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver extraordinary hospitality. Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth.

Our benefits include:

• Health, dental, and vision insurance with employer contributions
• Complimentary life insurance
• 401(k) retirement plan with employer match
• Paid vacation, holidays, and sick time
• Employee Assistance Program (EAP) with confidential support and resources
• Relocation and travel assistance for select roles
• Daily staff meal
• Training, professional development, and tuition assistance
• Competitive wages
• Employee referral bonuses
• Exclusive dining and lodging privileges

Because taking care of our people isn't a perk-it's a tradition.